Frequently Asked Questions
For details on any questions not answered here, feel free to contact our customer service at
877-798-4854.
Topics
- Ad Agencies
- Can Ad Agencies post jobs on iHire?
-
Yes. Verifiable Ad Agencies are eligible for a 15% discount on job
postings. To register and receive the discount, please call our Sales Associates at 877-798-4854.
- Is the $245 fee gross or net?
-
Gross
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- Bounty
- What is the cost of placing a bounty?
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The only cost is the amount that is due the referrer when the position
is filled. There is no payment to iHire, LLC for the service.
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- Candidates
- Can I receive local candidates only?
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iHire, LLC cannot deny anyone the opportunity to submit an application.
However, you may indicate that you are not willing to pay for relocation,
which will only notify those matching candidates within a 75-mile radius of the zip code in your ad. You should also type in the location of
the job in the job ad.
- Where do the candidates come from?
-
iHire, LLC is a national employment service with both jobs
and candidates from across the country. We have a
database that contains candidates who are actively looking
for employment. We are listed on ALL of the major
search engines including Google, LookSmart, Yahoo, MSN, AOL, GoTo, FindWhat, Enhance, Mamma, MyWebSearch, and Business.
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- General
- How do I cancel the service?
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Call customer service at 866-238-0161 or click on Contact Us to submit by email to have your account inactivated. To cancel a Premium Membership you must call customer service during normal business hours Monday – Friday 8:30 – 5:30 EST, you cannot cancel premium membership through email.
- Can recruiters or ad agencies use this service?
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Yes. Ad agencies need to contact a Sales Associate at 1-877-798-4854 to set-up an account. We offer bulk posting discounts on packages of 2 ads or more. Inquires about the bulk purchasing plan should also be directed to our Sales Associates.
- Can recruiters submit blind resumes to the site?
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Resumes must include all candidates contact information. Any resume that does not include the candidate’s full name, address and telephone number will be disapproved.
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- Job Ad
- Can I look at the jobs that are posted?
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Yes, you may use the email address of: guest@ihirellc.com and the password of: guest to login as a job seeker and search jobs.
- Can I post a single job with openings in various locations?
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Each job submitted must have one zip code listed for the location. If you would like to add additional locations you must submit a new job for each additional location.
- Can I renew my job ad?
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Yes, you will receive an email alert when your
ad is about to expire. To renew your ad, please login to
the site and click on "Manage Jobs." Next, please click on the pencil below "Edit/Renew Jobs" and click "Renew for 60 Days."
- Do you have websites available for different industries to post jobs?
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Yes, please visit www.iHireJobNetwork.com to view a complete list of our sites available.
- How do I post a job?
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Please go to the website and click onto "register free" on the employer side. Once you complete your registration information, you will go right into posting your ad. You may also contact our Sales Associates at 877-798-4854.
- What will my ad look like to the candidate?
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Once you have entered the information for your job posting, you will click on "View Job Before Posting." The next screen is how your job will appear for candidates to view.
- Will the candidate see the Salary Range?
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No, the candidate will not see the salary range on our website; however, the salary range is required as part of the matching process. When the candidate views your ad, the salary will show as "Within Range”.
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- Job Templates
- Can I copy a job and use it to make a new job?
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Yes - see the FAQ on job templates
- How do I use a Job Template?
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Please login to the site. On the employer menu page, select the link "save
a job to use later (create a template)." Choose the job ID# that you
wish to save. Enter a brief description for the template and save.
Go back to the employer menu page and select "create a job using a
template." Select the template. Make any needed changes to the job
and submit.
- What is a Job Template?
-
A "job template" is used for jobs that have similar content. You can save a current job to modify and reuse at a later date.
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- Job Titles
- What job titles are listed on iHireHR?
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VP of Human Resources, HR Manager/Director, HR Representative/Generalist, HR Administrator (Non-Management), HR Assistant (Secretary, Administrative Assistant), Compensation/Benefits Manager, Compensation Analyst, Recruiting/Staffing Manager, Recruiter, Training Manager, Trainer, Organizational Development Manager, Organizational Development Specialist, Safety Manager, Safety Coordinator, Employee Relations/Labor Relations Specialist, HR Consultant, and Benefits Administrator.
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- Jobs
- Can I apply for jobs that I have not been "matched to?"
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Yes, Please login to the website and click on the tab "search jobs." You may leave the job title as "select a job title" or you may select a specific job title and then choose the zip code and radius you are looking for employment opportunities in. Next, please click on search. To view the job, please click on the job id# and if you are interested, please respond to the requirements.
- How can I find out more about a job?
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Please register as a new candidate, complete your profile information and upload your resume. Once your resume is uploaded and approved by us, our system will be able to match your qualifications with the criteria the employer is looking for in a candidate. We will notify you by email of jobs you have been matched to. To view the job, please login to the website and click on the tab "view jobs."
- How do I apply for a job?
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Please login to the website and click on the tab "view jobs." You will see the jobs you have been matched to under "Jobs not yet responded to." To view the job, please click onto the job title. If you are interested in the job, please respond to the requirements. Once you click on "submit response," your resume will be sent along with the response. The job will move to the column "Jobs previously responded to" for you to be able to view the status of your response. There is a paragraph above both columns explaining the different status levels. If you do not find any job under view jobs that you are interested in, please click on the tab "search jobs."
- How do I know if a job is still available?
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Please login to the website. If you enter the job id# under "search jobs" or if you click on the tab "view jobs" and you no longer see the job posting, it may be that the job posting has expired or the employer has filled the position.
- How will I know the status of my application?
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Please login to the website and click on the tab "view jobs." Please look at the column "jobs previously responded to" and you will see a status bar. Above both columns there is a brief paragraph explaining the different status levels. Or if it's a Premium job that you applied to click on the link "Premium Job Submissions" it will list all the premium jobs that you have applied for.
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- Login
- I forgot my password.
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If you have forgotten your password, please enter your e-mail address
in the login box on the home page, then click the "Forgot Password?" link. Your password will automatically be e-mailed to you.
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- Partnerships
- Are there Partnering Opportunities available on your website?
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Yes. To find out more information, please click on the "Affiliates" link listed in the upper right hand corner of the home page.
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- Payment
- What are the payment options?
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iHire, LLC has two payment options:
1. Credit Card – We accept MasterCard, Visa, American Express, and Discover. Credit cards are processed on a secure server. Credit cards are processed immediately and a confirmation of the transaction will be e-mailed to you immediately.
2. Invoice – We will invoice you for your job posting. There is a $15 processing fee for invoicing. Invoices are sent out by e-mail on the following business day. A hard copy of the invoice will be mailed to you.
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- Pricing
- How do I cancel my Premium candidate membership?
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Please contact customer service toll free at 1-866-238-0161 and chose option #1. During normal business hours Monday – Friday 8:30 – 5:30 EST.
- Is there a charge for using this service?
-
You may register and submit your resume for free. You can upgrade your profile with one of our 4 subscription options which include: a yearly subscription for $180; 6 month subscription for $120; 3 month subscription for $75; and a 1 month subscription for $30.
- Are there any fees other than the $245 on iHireHR.com?
-
No, the only cost involved is $245 for the 60-day job posting plus an additional $15 processing fee if invoicing is selected.
- How much does it cost to post a job on iHireHR.com?
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The cost for a 60-day job posting is $245.
- Is there a trial period?
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We have tried to keep our service at a very cost effective rate for employers. At this time, it is our policy not to give a free trial. We offer a 7-day 100%-money back guarantee. If you are not happy with the type of response you receive, please contact us by phone on or before the 7th calendar day of your purchase to request a refund.
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- Registering
- How do I register?
-
Please register as a candidate on the appropriate iHire, LLC Home Page by clicking on "Register Free" in the Job Seeker section. Complete registration, profile information, and choose one of the three options to upload your resume.
- How do I register?
-
Please register as an employer on the appropriate iHire, LLC Home Page by clicking on "Register Free" in the Employer's section. Complete the registration information and begin posting jobs.
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- Resumes
- How can I update my resume?
-
Please login to the website and click on the tab "update resume." If you originally used our Resume Builder or Copy and Paste Options, you may edit your resume and then hit submit. Please approve your resume.
If you originally used our File Upload Option, you must submit a revised resume using the upload option. Please approve your resume and your new resume will overwrite the old resume.
- How do I submit my resume?
-
Go to the appropriate iHire, LLC Home Page login click on the tab " Update Resume". There are three ways to submit your resume; upload the resume file, copy and paste, or use the resume builder. You must hit submit resume then approve it.
- Is my resume confidential?
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You have the option of having your resume searchable or to keep it confidential. If you choose to remain a confidential user, your resume will be sent to an employer ONLY after you have applied on-line for that particular job.
- Can I search the resume database?
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Yes, please contact the Sales Department toll free at 1-877-798-4854 for further details.
- How will I receive the resumes?
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Our system works by sending candidates e-mails about open positions. If the candidates are interested in the opportunity, they will apply for your job online. As soon as a candidate applies, you will receive an e-mail about the candidate, and you can then come back to our website and pick up the candidates resume, profile form and online application.
- Is there a limit on the amount of resumes I will receive?
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No. You will receive all submitted applications for the sixty days.
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- Troubleshooting
- I can't log into the website.
-
Please go to the home page and hit "refresh on your browser." Then
type in your e-mail address and password exactly as you did when you
registered.
- I keep getting error messages when I try to submit a job.
-
Please call Customer Service toll free at 1-877-798-4854.
- When I try to login, I get a message that says my session has expired.
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The Internet Browser that you are using probably has cookies
disabled. You will need to enable this function in order to
access our site. If you need further assistance in this matter, please contact customer service at 877-798-4854.
- When I try to register as a "new employer," it takes me back
to the screen "registered employer login."
-
Either you or someone in your company has
already registered. You may open
another account with a different e-mail address.
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