HR Director Jobs in Maryland

Job Title: Bilingual, Regional Human Resources Manager - Company: Panera LLC Location: Beltsville, MD Description: Bilingual, Regional Human Resources Manager - East Coast Categories: Food ProcessingNO JERKS!!!! This is Paneras # 1 cultural value; we work, manage and hire to this philosophy that is woven throughout our entire culture. To help with this, we are adding another Regional Human Resources Manager to our team. This fast paced, multi-unit, challenging generalist position is responsible for employee relations,staffing, training and development, succession planning, and partnering with the Fresh Dough manufacturing management team to create,execute or support human resources,key business initiatives and day-to-day operational needs within a very diverse workforce. This position is responsible for overseeing human resources functions for multiple manufacturing locations primarily but not exclusively on the East Coast, while supporting Regional leadership and their management teams.Must be willing to travel 50-75% of the timeWe would like for the HR Manager to live close to one our facilities located in either Franklin, MA, Fairfield,NJ or Beltsville, MD Requirements:Bachelors degree in Human Resources, equivalent degree or equivalent related experienceMasters degree in Human Resources preferred (SPHR)7 - 10 years generalist Human Resources multi-unit experience required in food production / manufacturing or retail restaurant businessWillingness to travel 50 75% in the marketsIndependent professional capable of forming relationships with diverse groups of peopleDemonstrated knowledge of HR Disciplines (Staffing, Performance Management, Compensation/Benefits/Rewards, EEO, and Employee Relations) including legal implications, compliance, and requirementsOutstanding interpersonal skillsOutstanding oral and written communications skillProven ability to handle confidential information and provide necessary follow-throughAbility to work in fast-paced environment while balancing multiple prioritiesBilingual in Spanish is a significant plus and greatly preferredPosition is listed under the Fresh Dough Facilities division

Job Title: Human Resources Coordinator Company: Chipotle Mexican Grill Location: Baltimore, MD Description: Human Resources CoordinatorJob Type: Full-TimeLocation: McLean, VALast Updated: 02/10/2010Job Description:BIG BLUE IT AIN'T!Life doesn't end on Monday. At Chipotle every day is casual. The CEO's name is Steve. The dog's name is Shakespeare. We joke a lot. We're also one of the most successful, fastest-growing restaurant companies in the nation. If you're good at what you do, and want to do it with sharp people in a cool atmosphere, talk to us. We're currently seeking a Human Resources Coordinator to join our team.Position SummaryPerforms a broad range of administrative and clerical tasks within the Chipotle Regional Office including: answering the telephone, maintaining files and outgoing mail. Demonstrates proficiency with standard office equipment and performs computer applications such as word processing and spreadsheets.Main Accountabilities In addition to following Chipotle's policies and procedures, main accountabilities are as follows:. Sorts incoming mail, e-mail and faxes to Regional Office staff in an organized and detailed manner while responding to such material as necessary. Assists in maintaining files and records systems for employees and restaurants. Provides administrative support to members of the Regional Team including, but not limited to:. Supports training through maintaining weekly reports. Supports recruitment by completing confirmation letters, conducting reference checks on candidates, etc.. Supports Culture & Language by assisting with reports and tracking class attendance and records. Consolidates ops measurements: website comments, guacservations, mystery shoppers. Provides assistance to Regional Office staff with designated tasks and projects. Creates and maintain invoice-tracking system for Regional Office. Provides information and assistance to business associates in a professional and courteous manner. Assists in management of office supplies and ordering procedures while maintaining a commitment to cost effectiveness and budgets. Maintains organization of office and storage areas. Provides necessary assistance in coordinating and assuring completion of projects. With supervision, investigates assigned problems or coordinates major projects. Depending on the needs of the business and/or department, may complete other duties as assigned to advance a particular project or resolve a business issueQualificationsEducation/Training. High School diploma or equivalent required. A.A. in related field or equivalent in education and experienceKnowledge/Skills. PC proficiency. Proficiency with MS Office Suite. Proven ability to learn new computer applications, be accurate in processing both alpha and numeric data, be extremely detail-oriented to audit and review data for input accuracy. Ability to draft routine correspondence and manage information and data in a confidential and professional manner. Demonstrated ability to manage several tasks at once in an effective manner and to work successfully in a fast-paced environment. Demonstrated strong interpersonal skills with all levels of the organizationWork Experience. At least 1 - 2 years experience in an administrative capacity of a companyRequirementsTravel. None

Job Title: Full-time Office/HR Manager with Accounting experience needed. Company: Location: Baltimore, MD Description: Growing IT company (small business) looking for a motivated professional to join our front office team. Varied experience in accounting and human resources is a plus. Company supports the federal government and individual with prior experience in government marketplace, specifically with Defense contracting is also a plus. Must be team player and be able to handle working independently on a variety of tasks. Work location in Ellicott City, Maryland. Required: a. teaming attitude and personality b. Employee Relations c. HR & Company Policies, Procedures, and Internal Processes d. Benefits Administration ? 401K, FSA, PTO, Insurances ? employee-based and business-based e. Understanding of basic Human Resources concepts and practices, familiarity with Benefits Administration. f. Exposure to Corporate Tasks ? sales tax reports, subcontracts management, procuring office equipment, logging records, tracking information through spreadsheets/monthly reports, managing/planning corporate events, files management, g. Degree h. Senior-level experience with software tools such as Outlook, Word, Excel, Internet browser i. United States citizen. Preferable: j. PHR, SPHR certified k. Quickbooks experience l. Government reporting (e.g. VET 100) experience m. Budgeting experience n. Business tax-planning expertise o. Government cost-accounting experience p. Defense-industry experience q. Subcontracts management experience (financial expenditure reports, resource allocation reports, travel-expenditure reports) r. Understanding of FARS and DFARS. Nice to Have: s. CPA certification Compensation: ? Competitive salary ? Introduction period & then benefits

Job Title: Corporate Human Resources Manager (304507-759) Company: Vertis Inc. Location: Baltimore, MD Description: 304507-759 Job Description Vertis' Corporate HR Manager position is located in Baltimore, MD.   The position reports to the senior HR Leader of the Corporate Services and Sales functions for Vertis.  This Corporate HRM is the primary point of contact for all generalist support and day to day needs for the group.  The HRM ensures that support to the business leaders is timely and professional; additionally ensures that communications and initiatives are rolled out timely and accurately.  This position has a significant emphasis on recruiting as part of their primary role and responsibilities.  The HRM collaborates and utilizes the established extended HR community for local field support when needed.  The HRM also supports overall Corporate HR initiatives through analysis and project work.  Required Skills Interpret internal employment demands and translate them into timely, results driven action items.  Develop and administer strategies for attracting and acquiring talent for the Vertis organization.  Interact with hiring managers to coordinate requiring activities.  Implement status communications on all openings and offer.  Complete full job offer through on boarding and orientation process.    Recommends strategic Human Resources projects and/or programs for the organization to effect continual improvements in efficiency of the organization and services performed.  Focuses on current and future organization needs, anticipates changing organizational needs and initiates HR activities to meet those needs.  Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.   Develops and maintains Vertis’ affirmative action programs.  Ensures timely completion and submission of annual AAP’s, EEO-1 report and Vet-100 report.  Primary contact for 3rd party vendor support of AAP’s.  Ensures field effective communication, goal setting and monitoring is established in accordance with Vertis requirements.       Ensures a strong customer focus and service within the organization.  Understands who our customers are and contributes to their support team’s efforts to meet customer needs.  Works to ensure that all employees understand how their jobs impact the customer experience and contribute to the company’s success. Asks questions to ensure understanding of internal customer needs and does what is necessary to ensure that internal customer needs are met. Provides training to others as necessary and/or ensures that leadership training programs are planned and delivered and promotes a learning environment.   Serves as a change agent to improve business performance.  Demonstrates flexibility, recommends and advocates changes and improvements through the company processes and programs.  Ensures that all corporate programs are implemented and completed timely and accurately.   Builds trust and credibility within client groups.  Follows through on commitments, openly shares information and knowledge, maintains confidences, fosters cross-functional teamwork and maximizes the contributions of all team members.   Coaches and counsels by providing advice and counsel to support teams.  Influences and participates in business decisions, champions a robust culture by supporting a wide variety of thoughts, actions and beliefs.  Uses multiple opportunities to coach and educate others.  Provides honest and constructive feedback to others.     Provides and ensures high impact communications throughout.  Delivers clear messages, ensures all parties involved receive necessary information in a timely manner, asks questions and listens effectively to ensure mutual understanding.  Assists others with communications materials and initiatives.   Manages compliance issues related to all HR-related regulatory requirements and company policies and procedures.  Ensures compliance with the affirmative action program; maintains accurate HR records, reports and logs to conform to EEO regulations and company procedures.  Required Experience Bachelor’s degree in Human Resources or related field 5+ years generalist Human Resources experience Proven success with attracting and acquiring talent at all levels of an organization Experience in supporting a remote employee base; experience with supporting Sales, Finance and IT services a plus Thorough knowledge of employment law, organizational development techniques and compensation strategies. Experience in payroll and human resources applications. Strong written and verbal communication skills and excellent interpersonal skills. Highly motivated and energetic with ability to think outside the norm. Excellent follow through. Project management, analysis and planning capabilities. Job Location Baltimore, MD, US. Position Type Full-Time/Regular

Job Title: Frontline Sales/Training Manager Company: Hertz Location: Baltimore, MD Description:   General Responsibilities:  Searching for career advancement in sales with big rewards, Hertz is offering an exciting opportunity as a Frontline Counter Sales Manager. As a Frontline Counter Sales Manager, you are the driving force in generating sales revenue, as you manage the counter sales team in the high volume fast paced airport rental car market. You will optimize the Counter Sales and Service Representatives performance through training, coaching and mentoring for sales effectiveness.  In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more. Responsibilities Include:Maximize counter sales revenue, by exceeding performance targetsDevelop and execute effective sales strategies, in conjunction, with the local management team and Region Frontline Sales Manager, to drive sales and maintain a high level of customer serviceTrain, coach and motivate the Frontline counter staff, through one-on-one interactions and group sales initiativesWork with local management in identifying products and/or opportunities for generating revenues  Communicate daily sales opportunities to the front lineAssess operational strategies to achieve peak performanceReview sales results and apply necessary strategies to obtain business objectivesMonitor individual sale performance and strategize throughout the dayComplete all reports related to mapping sales performanceSet Frontline counter goals and monitor daily performanceComplete verbal and written coach sessionsWork directly with Region Frontline Sales Manager, General Manager, Area Manager and the local management team to execute action plansMonitor, coordinate and take daily actions on product pricing based on vehicle demandsIdentify and recommend necessary action to improve low performanceAssist with the Frontline counter recruiting   Mandatory Requirements:  Job Qualifications:Bachelor's degree requiredSales experience requiredPrevious supervisory or management experience Prior experience in driving frontline sales preferredExperience in: sales, customer service,  leadership/development, training Knowledge and Skills:Proven sales record and performance leadershipEngagement leader - with the counter sales reps, the location's managers, the location's Area Manager, the General Manager, and the Region Frontline Manager.Excellent analytical problem solving skillsPersuasive and motivational communication skills, both verbal and writtenProficiency in Microsoft Office applications, specifically: Excel, PowerPoint and WordAbility to create, develop and implement motivational sales training and sales programsExcellent interpersonal and collaborative skillsTime management skills, ability to multi-task in a fast paced environment and act with a sense of urgency Preferred Requirements: Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EOE M/F/D/V Go back to the welcome page Applicant Tracking Software

Job Title: Director of Recruitment Company: IT Solution Services Company Location: Silver Spring, MD Description: The Director of Recruitment will lead the day to day recruiting function and be responsible for developing and implementing new and innovative strategies to attract and retain the highest level candidates available within the Information Technology sector for a dynamic and growing Federal IT Services firm. The Director of Recruitment will lead the recruitment Function and will be responsible for recruiting higher level candidates. Must be able to balance multiple priorities and provide qualified candidates that will represent the company well.  Works to continually improve the Recruitment Function.Responsibilities to include (but not limited to):•    Grow a robust recruiting department by using best practice methodologies and processes•    Develop new and enhance existing recruiting strategies that continually replenishes the candidate pipeline based on market conditions, current skill sets needed, and projected engagements•    Drive recruiting processes to ensure consistency, efficiency, and compliance with federal regulations and company policies•    Design, implement and maintain all recruiting tools as needed to support the company•    Create and maintain reports as needed for measuring success of the recruiting function •    Assist and advise on initiatives that include Employee Referral Program, Diversity recruiting, Applicant Tracking System, and the On-Boarding process•    Manage the network of third party sourcing vendors  •    Advise senior leaders/managers on recruiting process, strategy and interviewing techniques•    Coach and train the recruiting staff on:o    Company and recruiting processo    Company and recruiting policieso    Recruiting strategies and best practicesQualifications•    7 years experience in full lifecycle recruiting to include job analysis, sourcing, qualifying, interviewing and negotiating salary packages•    5 years experience in Information Technology Recruitment•    2 years experience in a Professional Services firm•    2 years experience in government contracting •    Must be familiar with internet recruiting, mining online data bases and applicant tracking •    Must know the requirement and see that all reports required by the Department of Labor are produced on time•    Must have proven successful experience in building a high functioning recruitment team•    Strong interpersonal, communication and relationship building skills•    Ability to prioritize multiple responsibilities•    Excellent time management skills•    Proficiency in Microsoft Word, Excel, PowerPoint and Outlook required•    Ability to work in a fast paced, deadline driven environmentReporting Relationships1st Level Manager: EVP Chief Administrative Officer2nd Level Manager: Chief Executive OfficerScope of Position(Quantifiable aspects of Job Duties)This is a “high touch” position, responsible for the Recruitment function of a 550 person Information Technology and Management Consulting firm.  As such, the Director of Recruitment will coordinate with hiring managers, HR and Accounting to ensure that all requirements for the position are known and documented.  The Director of Recruitment will be responsible for building and maintaining a recruiting capability that is supportive of the Company throughout the peaks and valleys of the business cycle.  As part of the recruiting responsibilities, the Director of Recruitment will be important in determining the sourcing strategy to fill vacancies through any of direct hires, 1099 subcontract, temp-to-perm, or placement agencies.The Director of Recruitment will be expected to maintain close relationships to the COO and the management staff within his/her organization to ensure recruiting programs are supportive of Operational goals.Since the first impression of the Company is usually based on their experience with recruiting, this position must ensure they and their staff properly project the company’s image.   In support of proposal efforts, the Director of Recruitment will be expected to work with the proposed Program Manager interviewing the incumbent staff and gaining contingency hire agreements.  When the contract is won, the Director of Recruitment will be responsible for transitioning the incumbent staff to be employees of the Company.The Director of Recruitment will be expected to work with HR to ensure compensation packages being offered remain within the norms of the market and reflect the Company’s needs and goals.

Job Title: HR Manager Company: Gilbarco Inc. Location: Baltimore, MD Description: HR ManagerLocation: Altoona, PADescriptionPurpose of Position: Human Resource specialist who will support employee development initiatives, recruitment activities, benefit administration, and day to day Human Resource administrative functions.Key Responsibilities: . Provides support to all major Human Resource functions such as benefits, compensation, employee development and training.. Uses policies and principles to coordinate HR related projects.. Supports a continuous improvement environment through the implementation and application of the Danaher Business System (DBS). Maintains Worker's Compensation files, submits Incidents to Third Party Administrator, and monitors return to work / restricted duty programs. Coordinates recruitment strategies. This includes sourcing, interviewing, selection, diversity initiatives, pre-employment screenings and new hire orientation.. Prepares reports and metrics to measure HR related functions.. Primary labor relations contact for management and union.. Works with Union to maintain a good relationship between Management and Union Employees.. Responds to grievances and attends grievance meetings in partnership with Manager.. Counsels supervisors, managers and employees on policy and procedure interpretation and consistent application of those policies.. Counsels employees and coordinates disciplinary action when needed.. Responsible for following and using Union Contract and making sure that it is followed consistently.. Leads implementation of employee functions such as service awards and Company picnic,. Supports leadership team in the development and implementation of an effective communication process. Manages High Five employee recognition program. Works with Director Human Resources and hiring managers to insure that Best Team Wins , PD goals such as time to fill are on target.. Monitors development plans and performance management process to insure activities are on-schedule and effective. Other duties within the scope of the job.Measure of Perform. (KPI): Some of the metrics that will be used to manage performance are:. TTF (Time to fill): the number of days it takes from the time a position is opened to the time the person starts.. Turnover: Rolling 12 month average of the number of salaried associates have left the company voluntarily. Internal Fill Rate: export and import talent from Veeder-Root, GVR, and DanaherRequired Qualifications: . Bachelor's degree in Human Resources Management or related curriculum. 2 years in a union manufacturing environment. Strong customer focus, interpersonal and communication skills, and ability to work independently.. Strong PC skills (Microsoft Office - Word, Excel, Access, PowerPoint). HRIS experience helpful. Health and Safety experience a plusRequired Success Factors: . Self-starter. Ability to manage and organize multiple priorities. Ability to maintain strict confidentiality. Ability to manage multiple deadlines in a fast-paced environmentPreferred Qualifications:

Job Title: Human Resource Manager Company: Location: Baltimore, md Description: Human Resources Manager * We are a Fortune 500 company in need of a Human Resources Manager. DUTIES: - You?ll be charged with the professional development of your direct HR team of 3-6 people. - You will provide strategic consultation to your team as they lead over 500-1000 employees with a compelling sense of the company?s vision and values and help them deliver exceptional service to our customers. - You?ll also model professionalism, a sense of collaboration, accountability and fun to help your team to embody our companies values. We offer an extremely competitive salary plus full benefits and 401K. - HR Functions: Provide counsel to the leadership staff and employees regarding employee relations matters. Develop, implement and maintain positive HR practices and programs Ensure compliance with all employment laws (Title VII of the Civil Rights Act, FLSA, ADA, FMLA, ADEA, sexual harassment) and workplace safety through proactive practices, investigations and actions. Interpreted and administer policies fairly, consistently and within legal boundaries. Apply creativity and consistency to daily problem solving by providing guidance and ideas on individual issues to maximize results and produce positive outcomes. Lead, and/or participate on national HR projects. Lead and develop the local HR Team Manage the local HR budget Development, Hiring and Retention: Responsible for the recruiting, interviewing, hiring, orientation and retention of all call center employees Conduct quarterly performance reviews for HR team and consult leadership to positively impact employee performance Provide support and coaching to the call center leadership team to ensure continuous development of our current and future leaders Partner with the training team and leadership team regarding ongoing development, training and career paths Engage leadership team in the development and implementation of programs to maximize employee retention Qualifications: Ten years of HR Generalist experience with a minimum of five years at a leadership level Two to five years experience with high volume recruiting Two to five years experience with leadership recruiting Two to five years experience leading teams of 3 or more Two to five years supporting or leading an organization of 500+ Demonstrated performance as a strategic business leader Strong commitment to business goals and cultivating a great work environment and delivering exceptional employee and customer service Demonstrated strategic leadership skills Stellar written, verbal, interpersonal communication and presentation skills A talent for decision making and multitasking under pressure and with flexibility Ability to work well and accept challenges in a fast-paced, dynamic environment Strong computer skills with MS office Knowledge of Federal and State laws/practices pertaining to employment Bachelor?s degree in HR, Business or related field or equivalent work experience PHR/SPHR certification preferred. Call center experience is preferred. Experience as an operations/business leader a plus If interested/qualified email Register to View to recieve a link to an online application, that needs to be filled out inorder to be considered for this position. Reply w/HR Manager in subject line. Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Baltimore • Post ID: 2206058

Job Title: Bi-Lingual Staffing Coordinator Company: Aerotek Location: Jessup, MD Description: General Description:The On-Premise Coordinator (OPC) has multiple responsibilities. Primarily, the OPC isresponsible for overall contract employees management to include the supervision of the team leads assembled to service the account and support the On-Premise Manager (OPM) with day to day client operation. The OPC must have the ability to effectively communicate to contractors, potential contractors, client contacts and internal contacts. The OPC is responsible for all steps associated with identification, placement, and management of contract employees within a particular account. Other responsibilities may include customer specific reporting, contractor orientation, and site specific training.Essential Job Duties and Responsibilities:1. Develop creative recruiting resources and networking activities to attract qualified employees interested in contract, contract to hire and direct placement employment2. Maintain contractor requisition process by qualifying openings with the client3. Coordinate the fulfillment of open requisitions with the Delivery team (i.e. On-Premise Recruiters and Sourcing Specialists)4. Perform all necessary contractor screening to ensure their qualifications meet open positions (i.e. interviews, reference checks, skills testing, background checks, etc…)5. Maintain and manage contractor work force according to the client specific Progressive Discipline Program as outlined in the Aerotek at Client Employee Handbook. This includes monitoring attendance & lateness, providing warnings, etc6. Follow Injury Reporting Protocol by communicating with the appropriate internal contact and the local medical facility that provides post accident care7. Serve as the interface between client managers, local office (if applicable) and contract employees. This includes regular attendance of client production and/or staff meetings8. Identify and participate in networking activities such as attending career fairs as needed and cold calling on schools, organizations, and outplacement services to promote Aerotek Inc.9. Prepare client specific reports on an ad hoc basis or as required by Service Agreement. Meet with client to discuss and review reports10. Maintain all documentation using Aerotek's online system and access database to track information and hiring metrics regarding candidates and sourcing strategies11. Execute routine audit of contractor PPE compliance12. Responsible for obtaining production goals as specified by the Director of Branch Operations, Director of Delivery and/or the Director of National Sales13. The On-Premise Coordinator is responsible for partnering with the internal resources (i.e. On-Premise Manager, Director of Branch Operations, Director of National Sales or Director of Delivery) to conduct Quarterly Business Review meetings with the Client's Executive Team if applicable14. Maintain a professional work environment in alignment with current client culture15. Utilize the available and appropriate resources of Aerotek Inc. for conflict resolutionMinimum Qualifications:Required Education and/or Experience:High School Diploma required. Bachelor’s degree in Business or related field or prior business experience preferred. 1+ years experience with any one or a combination of the following: high volume recruiting, managing a high volume account, or providing on-premise support to a client. Requisite Abilities and/or Skills:The On-Premise Coordinator must be self-motivated and possess excellent communication skills with strong attention to detail. Excellent customer service, organizational, problem solving and time management skills are essential. He/she must be PC literate in a Windows environment including, MS Word, MS Excel, Outlook and the Internet. The On-Premise Coordinator must be able to represent Aerotek in a positive manner both internally and externally. Required Skills: BILINGUAL SPANISH, RECRUITINGJoin Aerotek Commercial StaffingSM. We employ people in light industrial, light technical and office support positions across the nation. If you are looking for a competitive wage, solid opportunity, and a career path to success, contact us now! We offer comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek Commercial Staffing team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Title: Sr HR Coordinator - Global Talen Company: The Hershey Company Location: Baltimore, MD Description: Sr HR Coordinator - Global Talent & Organization CapabilityJob ID: 5050Location: US-PA-HersheyPosition Type: Full TimeMore information about this job:Summary:Under limited supervision, this position provides diverse administrative support to the Global Talent & Organization Capability organization by performing a variety of duties. The duties include but are not limited to:* producing reports, memos and correspondence and drafting responses to routine inquiries;* assisting in the preparation of presentations and major written reports by compiling data from numerous sources and composing drafts;* answering telephone and taking messages, screening and redirecting calls;* reviewing and responding to incoming mail;* scheduling appointments/meetings, coordinating travel arrangements and briefing the Director/VP on details before the meetings and travel;* administering departmental paperwork including invoices, purchases and reconciliation of department budget* takes initiative to support the HR team as necessaryResponsibilities:30Provides general administrative support to include typing correspondence, filing, coordinating meetings and other general assistance as requested. Maintain all salary time and attendance.30Supports HRLT member to prioritize work and maintain calendar. Makes appointments and meeting arrangements and keeps calendar updated. Meeting arrangements may include coordination of scheduling with all parties, room reservations, luncheon arrangements, etc. May also arrange for regularly scheduled large off-site meetings/conferences. Using the services of the AmEx travel office, makes both domestic and international travel arrangements.20Answers the telephone, screens and redirects calls, and takes messages. Will answer various questions concerning schedules of staff, department work, status of projects, and procedure and policy inquiries. Regularly handles sensitive information via the phone and must take detailed messages and/or verbally relay this information. As experience and knowledge of department permit, independently responds to more complex inquiries by seeking answers with appropriate sources and returns calls.20Performs budget responsibilities including tracking of budget items and expenses using an appropriate and designated software package or application. Compares expenses tracked to responsibility report and write the variance report and/or other budget report for review.Qualifications:Education:At least 18 months post high school specialized Admnistrative training or equivialent experience.Experience:2 years at a Hershey Grade 11 or a minimum of 10 years progressive administrative experience.Other Knowledge and Ability RequirementsCONFIDENTIALITY -- Works with confidential information, which is usually comprehensive, which could result in substantial detrimental effects if disclosed.BUSINESS KNOWLEDGE -- Must possess a thorough knowledge of the organization including its heritage, culture, policies, practices, and internal structure. Knowledge/understanding of HR policies and practices. Preferably the incumbent will have direct working knowledge of several areas of the corporation.LEVEL AND PURPOSE OF CONTACTS The incumbent must have excellent interpersonal skills in order to deal with the high level contacts within the corporation and with external organizations.JUDGEMENT/DISCRETION -- Must have the ability to make decisions concerning phone calls, phone and emergency interruptions and priority, place, and duration of establishing meeting arrangements for the Director s calendar.