Trainer Jobs in Minnesota

Job Title: Product Distribution Trainer - Minneapolis, MN Company: Accenture Location: Minneapolis, MN Description: Organization:Business Process OutsourcingLocation: Minneapolis, MNPeople within the Business Process Outsourcing (BPO) organization are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Typically, people in BPO are based permanently at a client location. BPO helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of business process outsourcing services founded on operational excellence and cost effectiveness.Our BPO resources can expect to:Incorporate skills which support NavitaireReceive ongoing training to build and extend professional, technical and management skills in all areasEnjoy our comprehensive and generous benefits packageDeliver high quality training to audiences by a variety of media. Achieve customer loyalty through inspiring and motivating performance. Provide course feedback and student expectations to development and related unit functions. Maintain highest level of expertise in area of specialty.Work with Project Manager and key product developers to assess the training needs of the customers and update and refine current training materialsEnsure Training Account readiness for customer training, using the Training Account Requirements Checklist.Conduct customer and internal employee training overviews of product functionality in a classroom setting.Develop and maintain positive relationships with customers; anticipating their needs and concerns and providing solutions.Be willing to travel to customer sites to provide hands-on customer support during new product implementations and upgrades of existing products/servers as necessary.Work with distribution product team members to understand and stay current on distribution product functionality.Establish a dynamic training atmosphere using interpersonal style with flexibility to adjust and accommodate different nationalities, personalities, and needs of each customer.Work closely with other training team members to promote best practices and innovative training solutionsCreate, deliver, and maintain training modules.Assist in the resolution of system test and production release issues.Work with supervisor and clients to resolve assigned trouble tickets.Execute production tests, conduct initial results and investigate results.Understand and adhere to software change control procedures.