Human Resources Assistant
Company: Step Up
Location: Santa Monica
Employment Type: Full-Time
Requisition Number: 1576

About Us

Step Up is a nationally recognized nonprofit mental health and housing provider dedicated to promoting positive growth, wellness, and stability for individuals facing mental health challenges and homelessness. Guided by our core values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships, we strive to create lasting change in our communities.

We are seeking a detail-oriented Human Resources Assistant to join our team. This role is pivotal in facilitating HR processes across our organization, including onboarding, benefits administration, employee relations, and administrative support.

Benefits and What We Offer:

• Competitive salary and benefits package.
• Opportunities for growth and professional development.
• Health, dental, vision, and life insurance are available after your first month.
• Generous paid time off, accrue 10 days of paid time off, 12 days of sick leave, and 15 paid holidays.
• 403(b) plan starts on your first day, with Step Up contributing 13% of your 3% after one year.

Key Responsibilities

• Onboarding & Orientation: Coordinate new hire onboarding, prepare offer letters, process background checks, and schedule orientations.
• Record Management: Complete I-9 verification, maintain personnel files, and ensure data accuracy for new hires in HRIS systems.
• Employee Support: Respond to employee inquiries regarding HR processes, benefits, and general questions.
• Benefits Administration: Assist with health and welfare plan enrollments, changes, and terminations. Process payroll and insurance documents and reconcile benefits statements.
• Leave Management: Manage FMLA and other leaves of absence in compliance with federal and state guidelines.
• Collaboration: Coordinate with payroll on pay exceptions and ensure smooth communication between HR and other departments.
• Compliance & Auditing: Support audits for payroll, benefits, and other HR programs, recommending corrective actions as needed.
• Recruitment Support: Track candidates in HRIS, schedule interviews, and send follow-up communications during recruitment.

Skills & Qualifications
Required:

• Associate’s degree in a related field or equivalent experience.
• A minimum of 1 year of Human Resources experience within the state of California is required.
• 1 year of working in the Non-profit sector.
• Proficiency in MS Office (Word, Excel, Outlook).

Preferred:

• Experience with ADP Workforce Now.
• Knowledge of applicant tracking systems (ATS).

Physical Requirements

• Regularly required to sit, use hands and fingers, talk, and hear.
• Occasionally required to lift or move up to 25 pounds.
• Must have the ability to work on a computer for extended periods.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Human Resources Coordinator

REPORTS TO: Sr. Human Resources Manager

HOURS: Full-time

CLASSIFICATION: Hourly

REQUISTION# 1651

The human resource coordinator coordinates and facilitates the new hire onboarding and orientation process, administers employee health and welfare plans, acts as liaison between employees and insurance providers, resolves benefits-related problems, and ensures effective use of plans and positive employee relations.

SUMMARY:

The human resource coordinator facilitates the human resource processes at all business locations.

Day to Day:

The human resource coordinator coordinates and facilitates the new hire onboarding and orientation process, administers employee health and welfare plans, acts as liaison between employees and insurance providers, resolves benefits-related problems, and ensures effective use of plans and positive employee relations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance, and HRIS entry.

DUTIES:

Primary areas of responsibility include, but are not limited to, the following:Primary areas of responsibility include, but are not limited to the following:

• Works closely with hiring managers to coordinate and facilitate the new hire onboarding and orientation process, processing background checks, preparing offer letters, composing emails and correspondence to candidates regarding virtual onboarding, schedules orientations and assists with processing of terminations.
• Completes Forms I-9, verifies I-9 documentation, and maintains I-9 files. Complies with personnel files and data entry for all new hires. Performs customer service functions by answering employee requests and questions.
• Coordinates with payroll on exceptions to pay for staff—Administers health and welfare plans, including enrollments, changes, and terminations.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Assists with the preparation of the annual performance review process.
• Assists with recruitment track status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.

SKILLS:

• Experience with ADP Workforce Now is preferred.
• Familiarity with applicant tracking database systems is an asset.
• Ability to multitask & work independently with minimal supervision.
• Solid working knowledge of MS Office.

QUALIFICATIONS:

• Associate’s degree in HR-related field (Bachelor’s preferred)
• A minimum of 1 - 3 years of Human Resources experience within the state of California is required.
• 1 year of working in the Non-profit sector.
• Familiarity with new hire process, group benefits, Leave of Absence/FMLA/CFRA guidelines and recruitment processes.

SUPPLEMENTAL INFORMATION:

Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

Job Type: Full-time

Pay: $25.00 - $27.76 per hour