Job ID: 228466273

Job Summary
Employment Type
Full Time
Years Experience
5 - 10 years
Job Description

We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU!


We are looking for an experienced training and development manager to devise our organizational training strategy, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that will enhance our employees’ skills, performance, productivity and quality of work.

Working under the supervision of the VP of Human Resources, the Training Manager will be responsible for the development and implementation of training programs in accordance with company initiatives and strategies. You will work across many departments to oversee the logistics of training sessions, including location and supplies, creating and delivering in-house training programs to address developmental areas identified in training needs assessments.

Note: All candidates selected for an interview will be required to provide an example of a management skill training program that you have developed as an example.


  • Responsible for implementation of new training programs. Creating and delivering training programs and courses, including in-person, virtual, and online, to address business needs.
  • Evaluate, develop, and implement Management Development Program for credit union managers.
  • Identify position-specific training requirements for all employees by consulting with management and conducting needs assessments, including identification of career development training paths.
  • Assesses training techniques, evaluates training results, and considers process improvement techniques to suggest meaningful modifications to existing training programs.
  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance. 
  • Identifying training needs by consulting with stakeholders and using needs assessments. 
  • Optimizing training processes for efficiency, utilizing face-to-face, remote/virtual, and online training delivery systems as appropriate.  
  • Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training.
  • Serve as back-up to HR & Recruiting Specialist for New Employee Orientation.
  • Managing the technologies and technical personnel required to develop, manage and deliver training, including becoming subject matter expert on WebEx virtual meetings.
  • Arrange Did You Know sessions for the credit union as needed.



  • Minimum five (5) years in development and management of training program.
  • Has demonstrated experience in education coordination, curriculum development, training assessment and evaluation, to include soft skill training such as communication, performance management, etc.
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc), especially regarding adult learner instructional design.
  • Experience in credit union environment preferred, but not required.
  • A proven track record of training program development and management.
  • Excellent leadership skills.
  • At least a bachelor’s degree in education, human resources, training and development, instructional design, or a related discipline.
  • Professional certification, such as CPTM, is preferred.
  • Strong computer skills including Microsoft Office.
  • Effective communication skills (both verbal and written) to establish and maintain effective working relationships with employees and managers.
  • The ability to be bonded.


NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.



For over 75 years, the NIHFCU primarily served the needs of the NIH community and a small list of select hospitals and related institutions. In April 2010, as the area’s biomedical industry has advanced, the NIHFCU expanded its charter providing membership eligibility to all Employees, independent contractors or self-employed persons who work...
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