Coordinator, Human Resources

The Coordinator, Human Resources, works collaboratively to perform a wide variety of functions for the Human Resources office, including full-time recruiting, onboarding and offboarding of employees, benefits administration, Federal and State reporting, and other human resources functions. The successful candidate must be skilled in maintaining effective working relationships among a diverse population, able to provide excellent customer service, skilled in handling confidential and sensitive information, and work effectively in an environment subject to quickly changing priorities. The Coordinator, Human Resources, collaborates with a wide range of internal and external college constituencies to support the department effectively.

• Manage all aspects of full-time hiring: job postings, interview coordination, and NeoGov workflows.

• Maintain accurate job files, interview documentation, and employment records.

• Conduct new employee orientations and ensure compliance with onboarding requirements.

• Administer benefits and serve as the Health Benefits Representative (HBR) alongside the Director.

• Process FMLA and PPL requests; manage Workers Compensation claims and OSHA reporting.

• Complete background checks, reference checks, and ensure I-9, tax, and payroll documents are accurate and submitted timely .

• Maintain records in compliance with NC Records and Retention and Disposition Schedule.

• Update employee data in Colleague and communicate changes to necessary departments.

• Monitor ACA compliance, oversee annual ACA reporting, and track part-time hours.

• Assist with annual performance evaluation tracking and HR training participation.

• Submit quarterly Bureau of Labor Statistics reports and other required state/federal reports.

• Ensure all HR-related forms and documents are accurate and updated on SharePoint.

Competencies:

• Technical expertise in HR systems (Colleague, NeoGov ) and federal/state compliance.

• Strong organizational and administrative skills with attention to detail.

• High-level interpersonal skills with a focus on customer service and relationship-building.

• Effective written and verbal communication.

• Professional judgment, confidentiality, and ethical practice in all HR functions.

Supervisory responsibilities:

• This position does not supervise others.

Work environment:

• Primarily office- based with interactions across campus departments. Must be comfortable working independently and collaboratively.

Physical demands:

• Sedentary work with occasional walking, standing, and light lifting (up to 15 lbs ).

Travel required:

• Some travel required ; occasional local or regional travel for training or conferences.

Required education and experience:

• Bachelors degree in Human Resources or Business-related field.

• Two years of experience with Ellucian Colleague.

• Two years of experience in a community college setting.

• Familiarity with NeoGov or similar applicant tracking systems.

• Experience with ACA reporting and benefits administration.

• Proficiency in Microsoft Office 365 and HRIS platforms.

• Excellent customer service and communication skills.

Preferred education and experience:

• PHR or SHRM certification.

• Five years of experience in HR or administrative services role within higher education.

• Advanced experience with Ellucian Colleague and full-cycle recruiting.