Zum has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zum provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation. Responsibilities:
- Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
- Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
- Lead, design, develop and implement initial and recurrent training programs for transportation personnel
- Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
- Manage the recruitment process of ZUM Service Center personnel
- Coordinate all training activities
- Maintain compliance programs
- Develop and conduct regularly scheduled programs (e.g. driver safety meetings, award programs, etc.) emphasizing ZUM culture
- Primary point of contact in responding to personnel injury, vehicle accidents, preparation, and submission of reports in accordance with ZUM policy
- Assists the Human Resources department with recruiting, selecting and maintaining an authorized level of bus drivers
- Coordinates with the Human Resource department to ensure that drug testing requirements are conducted, coordinates bus driver annual physicals with approved health care providers
- Manages daily activity within the Safety Department, assigns workload to Field Supervisors and Driver Trainers
- Oversee training activities, including; new driver training, safety training, in-service training, driver road evaluations, Special Education Training, First Aid training and all other required training.
- Supervise, and oversee, the work of Master Trainers and certified drivers/trainers who assist with conducting general bus driver training, ensure the training is delivered as specified
- Assist with responding to accidents involving school buses, collecting accident reports and investigative reports as needed
- Monitor Netradyne alerts to proactively address re-training opportunities/needs
- Maintain individual bus driver files that indicate dates of training and dates of accident involvement when applicable.
- Ensure the DOT drug/alcohol testing program is compliant with federal regulations
- High School diploma or equivalent. Some college preferred.
- 3 years as a Trainer in school bus transportation industry desired
- Supervisory experience preferred; specifically experience supervising/training a driver workforce
- License or Certification: SBDI certification required; Commercial Drivers License with Passenger and School Bus Endorsements required;
- Familiarity with collective bargaining agreement (CBA) as the guideline for employee management preferred
- Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
- Strong leadership skills and interpersonal skills
- Strong organizational and group presentation skills
- Well-developed multi-tasking and time management skills
- Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
- Ability to respond to unanticipated events to ensure excellence in customer service.
- Ability to Investigate claims and incidents of questionable conduct, accidents etc.
- Computer literacy skills in word processing and spreadsheets
Job ID: 481581436
Originally Posted on: 6/17/2025
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