Supervisor, Human Resources Business PartnerNew

Supervisor, Human Resources Business Partner

Cincinnati, Ohio, United States

Job Title: Supervisor, HR Business Partner

Reports to: Executive Vice President, Head of People

Location: Cincinnati, OH (Hybrid)

Travel: Quarterly travel may be required to client sites

Who is pep?

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we've grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We've managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 21 years ago, but there is one thing that has remained constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

We're looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team. If this sounds like you and you want to be a part of something special, then click below to apply.

At pep we value our team and offer:

Generous Time Off

Robust Health and Wellness Plan

Family Support

Mentorship Program

401K Match

Role Autonomy

Certification Reimbursement and Ongoing Training

Enrichment Events and Employee Resource Groups

Summary of Position: pep is seeking a highly motivated and experienced HRBP Supervisor to join our growing team. This pivotal role will serve as the primary HR contact for multiple teams. You will be instrumental in standardizing processes, enhancing compliance, resolving issues, and fostering the development of our HR Business Partner team. Reporting directly to the Executive Vice President, Head of People, you will play a key role in shaping both the employee experience and our talent strategy within pep. The below responsibilities section is intended to be a guide, and not an exhaustive list of all responsibilities.

This is an exciting opportunity for a leader who is passionate about people, process improvement, and building high-performing HR functions. Join pep and help us continue to build an exceptional place to work!

Key Responsibilities:

People Operations Leadership:

Lead, mentor, and develop a team of HR Business Partners, fostering a collaborative and high-performing environment

Oversee the day-to-day activities of the HRBP Team, ensuring efficient and accurate execution of HR processes

Conduct regular one-on-one meetings, performance reviews, and professional development planning for all direct reports

HR Business Partnering & Employee Support:

Serve as the primary HR contact and trusted advisor for multiple teams, providing guidance on HR policies, procedures, and best practices

Address employee inquiries and concerns, escalating complex issues to the Head of People as necessary

Collaborate with team leads and managers to understand their unique needs and provide tailored HR support

Analyze and recommend actions based on employee survey data

Process Optimization & Compliance:

Drive the standardization and continuous improvement of People Team processes, ensuring efficiency, scalability, and consistency across the organization

Ensure rigorous compliance with all federal, state, and local employment laws and regulations, proactively identifying and mitigating risks across both HR and Recruiting functions

Oversee recruiting compliance checks, ensuring adherence to internal policies and external regulations

Process data changes for HRIS (Workday) and route compensation changes for approval

Prepare internal offers

Talent Management & Employee Experience:

Oversee and support key talent lifecycle processes, including onboarding, HRIS data entry, and first-line employee relations

Contribute to initiatives aimed at enhancing the overall employee experience, aligning with pep's "people-first" culture

Collaborate with the Head of People and Director of Development on strategic HR initiatives and projects

Qualifications:

Required:

Bachelor's degree in Human Resources, Business Administration, or a related field

5+ years of progressive experience in Human Resources roles

At least 1 year of direct people leadership/supervisory experience

Demonstrated experience with HRIS systems (e.g., ADP & Workday)

Strong understanding of HR best practices, employment law, and compliance requirements across both general HR and talent acquisition

Excellent communication (written and verbal), interpersonal, and problem-solving skills

Proven ability to manage multiple priorities in a fast-paced, dynamic environment.

A strong commitment to confidentiality and ethical conduct

Preferred:

HR certification (e.g., SHRM-CP/SCP, HRCI-PHR/SPHR)

Experience in a hybrid work environment

Experience supporting teams in Marketing Operations, Project Management, Procurement, or Creative/Design

Key Success Metrics for this Role:

High employee satisfaction scores within supported teams

Demonstrable improvements in HR processes

Successful development of the HRBP Team

Strong compliance adherence, reflected in audit scores and minimal risk

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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