Internal Investigations Officer (Program Administrator 2)

Internal Investigations Officer (Program Administrator 2)- 20066879 (250005N5)

Internal Investigations Officer (Program Administrator 2)- 20066879

(250005N5)

Organization: Workers' Compensation

Agency Contact Name and Information: BWC Human Resources, ...

Unposting Date: Jul 31, 2025, 9:59:00 PM

Work Location: William Green Building 30 West Spring Street Columbus 43215-2256

Primary Location: United States of America-OHIO-Franklin County-Columbus

Compensation: $32.35/Hr.

Schedule: Full-time

Work Hours: 8:00am to 5:00pm

Classified Indicator: Classified

Union: Exempt from Union

Primary Job Skill: Program Management

Technical Skills: Diversity Management/EEO, Investigation, Program Management, Compliance Enforcement

Professional Skills: Analyzation, Attention to Detail, Critical Thinking, Problem Solving, Confidentiality

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture:

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision:

To transform BWC into an agile organization driven by customer success.

Our Mission:

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What our employees have to say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.

I have worked at several state agencies and BWC is the best place to work.

Best place to work in the state and with a sense of family and support.

I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.

I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

Job Description

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing

Under direction of the Employee Investigations & EEO Compliance Office, you will independently or as a member of an investigations team perform the following:

Conducting investigations into allegations of employee wrongdoing &/or misconduct to determine if a violation of statewide &/or BWC policies, procedures, rules &/or regulations has occurred.

receiving internal & external complaints related to employee misconduct.

Using internal & external databases to track complaints.

Gathering, researching, & analyzing documents or other evidence such as timekeeping records, audit trails, & computer logs.

Conducting investigatory interviews of complainants, witnesses, and subjects of the investigation.

Maintaining statutory and/or other deadlines for completion.

Preparing & writing concise, accurate, and comprehensive reports of investigative findings, and advising management personnel on the disposition of case based on findings).

Developing, modifying, maintaining & implementing BWC policy associated with internal investigations process.

Acting as liaison with internal BWC divisions, senior team, other management personnel, security and safety personnel, Labor Relations, and external agencies and groups (e.g., local, state, and federal regulatory and/or investigatory bodies such as the Inspector General's Office, the Ohio Ethics Commission, and the Ohio State Highway Patrol).

Making recommendations to management personnel on sensitive or complex employee issues that do not rise to the level of an official complaint.

Representing &/or testifying on behalf of BWC at administrative, legal and/or other hearings and proceedings.

Attending briefings, team meetings, internal & external training seminars.

Participating in developing & instructing internal training programs related to administrative investigations as assigned.

Maintaining investigative records according to retention schedule and any other applicable litigation holds, laws, rules, or policies.

Assuming responsibility for the Office of Employee Investigations in the Employee Investigations Manager's absence.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

To Qualify, You Must Clearly Demonstrate:

Required Experience and/or Education

4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.

Or completion of undergraduate core program in business administration, management science or public administration AND 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.

Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file AND 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.

Or 1 yr. exp. as Program Administrator 1, 63122.

Or equivalent of Minimum Class Qualifications For Employment noted above

Job Skills: Program Management

Professional Skills: Analyzation, Attention to Detail, Critical Thinking, Confidentiality, Problem Solving

Major Worker Characteristics:

Knowledge of Ohio Bureau of Workers' Compensation (BWC)*, state &/or federal statutes, rules, regulations & procedures applicable to investigations; policy development/implementation; public relations; interviewing, case preparation; human relations; Ohio Ethics Law, Federal, state, and agency EEO laws/regulations/policies.

Skill in operation of personal computer; database & spreadsheet software.

Ability to define problems, collect data, establish facts & draw valid conclusions; gather, collate, classify information about data, people or things; prepare meaningful, concise & accurate reports; conduct interviews effectively; assess immediate situations &; handle sensitive inquiries from & contacts with officials & general public; recognize unusual or threatening conditions & report appropriately; comprehend & record figures accurately; add, subtract, multiply & divide whole numbers; calculate fractions, decimals & percentages; understand manuals & verbal instructions, technical in nature; use proper research methods in gathering data; maintain confidentiality.

(*) Developed after employment.

Supplemental Information

EEO & ADA Statement:

The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, please contact ADA Coordinator Kathleen Bourke at ... or by email to: ....

Salary Information:

Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation:

Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts:

For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.

Background Check:

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.