Lead Payroll Administrator

Title: Lead Payroll Operations Administrator

Division: Human Resources

Status: Exempt

Reports to: VP, HR Operations

Revision date: July 23, 2025

Supervises: Payroll Administrator I & II

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations, the incumbent will be responsible for overseeing and executing all payroll functions for the organization, ensuring accurate and timely processing of employee compensation. This role supervises two payroll team members and serves as the highest authority in payroll operations, reporting directly to the VP of HR Operations. The ideal candidate will be a hands-on leader with deep expertise in payroll systems, compliance, and process optimization.

• Manage end-to-end payroll processing for all employees (weekly, biweekly, or monthly)
• Ensure compliance with federal, state, and local payroll regulations
• Review and approve payroll transactions, adjustments, and reports
• Handle complex payroll issues including garnishments, levies, and retroactive pay

• Prepare and file payroll tax reports and voluntary deduction reports
• Maintain accurate payroll records and documentation
• Collaborate with HR, HRIS, Finance and Legal Teams to ensure data integrity and compliance
• Stay current with changes in payroll laws and regulations

• Maintain and optimize payroll systems and software
• Develop and update payroll procedures and policies
• Lead payroll-related projects and system implementations

• Supervise and mentor two payroll team members
• Delegate tasks, monitor performance, and provide training as needed
• Act as the escalation point for payroll inquiries and discrepancies

• Effectively communicates complex payroll policies and procedures to staff, leadership, and external partners
• Provides clear guidance and training to payroll team members to ensure accurate and timely processing
• Collaborates with HR, HRIS, Finance and Legal Teams to reconcile payroll issues and resolve discrepancies with professionalism
• Prepares and delivers informative reports and presentations that highlight payroll insights, compliance, and trends
• Responds to employee inquiries with clarity and empathy, promoting trust and transparency in payroll operations
• Maintains confidentiality while discussing sensitive payroll matters, demonstrating discretion and sound judgment
• Helps facilitate team meetings and cross-functional discussions to coordinate payroll cycles and align with organizational goals
• Documents processes and updates policies with precise language to support internal understanding and regulatory compliance

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

Education:

• Bachelors degree in Accounting, Finance, Business Administration, or related field required
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred

Experience: Minimum 35 years of payroll experience, including supervisory responsibilities

Mental: Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

Skills: Must have strong knowledge of payroll regulations (FLSA, IRS, DOL), proficiency in payroll software (e.g., ADP, Workday, UKG, or similar), and excellent attention to detail, organizational skills, and confidentiality.

Travel: Occasionally as needed.

Licensure: N/A

Vision: Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities. Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plus

R = Climbing R = Stooping Lifting / Carrying; S = 10-25 lbs. S = Standing

R = Pushing S = 26-50 lbs. F = Sitting R = Pulling

R = 51-75 lbs. S = Walking R = Driving R = 76 plus lbs.

Working Conditions:

Office based (hybrid).

Consequences of Errors: Substantial. High monetary responsibility.

Supervision Received: General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.