Regional Supervisor, HR Business Partner

Starting Pay:

Position Description:
The Regional Supervisor of HR Business Partners (HRBPs) leads a region of HRBPs and Employee Relations Specialists in designing and administering proactive programs to support business growth, a high-performance culture, a strong employer reputation, and employee engagement for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role works closely with the Manager, Employee Relations to minimize risk and negative exposure by ensuring efficient and timely resolution of all employee relations complaints and investigations. This role ensures that each HRBP becomes a strategic, innovative partner with business area leaders to solve problems and leverage opportunities. This role achieves goals through leadership, creativity, planning, collaboration, and communication. This is a working leader role that leads a region of HRBPs and Employee Relations Specialists but also works directly with assigned client groups.

Essential Duties and Responsibilities:

• Reduces risk and ensures compliance with all Federal, State and local regulations relating to employment such as Fair Labor Standards Act, National Labor Relations Act, Family and Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity Commission (FLSA, NLRA, FMLA, ADA, EEOC), etc.
• Works closely with the Sr. Manager, Talent Management to develop and implement operational plans (including clear goals and success metrics) for HRBP, and Employee Relations Specialist Team.
• Partners with the Sr. Manager, Talent Management to develop strategies that enable business goal achievement.
• Analyzes Team Member trends and metrics to identify, propose, and lead initiatives to close gaps or take advantage of opportunities. Works closely with business area leaders to ensure appropriate business alignment and value.
• Proactively reviews analytics regarding people matters, including but not limited to turnover and retention; ensures the team provides appropriate intervention and/or corrective action such as training opportunities to drive Team Member growth and development, and Team Member production and retention, while lowering turnover.
• Works with the Manager, Employee Relations to proactively review analytics regarding ER matters.
• Ensures the Employee Relations Specialist Team provides appropriate review and approval for corrective action, incoming calls, and tickets.
• Responsible for appropriate management of assigned budget.
• Develops and maintains strong working relationships with HR leadership, with other HR Team Members, and with all levels of assigned client groups (leaders and Team Members).
• Works with business leaders as part of a team on organization design and any restructuring efforts for client groups.
• Collaborates with leadership in problem solving, in pursuit of organization and team goals.
• Builds relationships across the organization to ensure trust, confidence and credibility remain intact.
• Collaborates with Sr. Manager, Talent Management to serve as escalation point of contact for leadership and Team Members regarding HR-related concerns.
• Develops and administers projects related to people goals such as exit and stay survey processes.
• Serves and leads HRBP and Employee Relations Specialist Team to be HR Ambassadors by managing multiple HR initiatives designed to ensure a productive and fast-paced work environment.
• Develops and administers training related to Team Member goals, and Team Member growth and development with an ultimate goal to drive Team Member productivity and retention.
• Reviews and resolves complex performance management team member issues.
• Oversees duties of the HRBP and Employee Relations Specialist Team.
• Travels to Company locations as needed.
• May perform duties after hours or on weekends.
• Builds a high-performing team through developing and implementing operational plans including clear goals and success metrics.
• Works with HRBP Team to advise and coach all levels of leadership within assigned client groups in the following areas: performance management, leadership development, talent management, compensation, Team Member engagement, retention, succession planning, rewards, and recognition.
• Partners with HR areas and business area leaders to reduce risk and ensure compliance with all federal, state and local laws and regulations relating to employment (such as FLSA, FMLA, ADA, EEOC).
• Stays abreast of employment law updates.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelors degree or equivalent work experience in Human Resources, Business, Finance, or another related field, preferred. High School degree or GED required.
• Two (2) or more years of prior leadership experience (project management experience qualifies).
• Customer-focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
• Ability to speak and read English proficiently.
• Proven ability to be analytical and handle confidential and sensitive data effectively.
• Proven ability to lead process improvement for human capital and/or operational issues.
• Working knowledge of current state and federal rules and regulations regarding employment.
• Superior client services skills with the ability to work collaboratively with organizational teams.
• Strong analytical and problem-solving skills, with strong attention to detail.
• Demonstrated ability to manage and prioritize multiple processes with minimal supervision.
• Demonstrated ability to explain difficult issues and information clearly, ensuring communication is understood.
• Demonstrated ability to effectively and responsibly manage projects for superiors within the scope of professional area.
• Demonstrated ability to lead, coach, train, and motivate others.
• Proficient with Microsoft Office Suite.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ... option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at ..., option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain @goodwillaz.org or @gimv.org, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Securitys Cyber Smart website ( ) to learn how to report it.