Employee Benefits Coordinator

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Coordinator to join our growing team in Greensboro, North Carolina.

The Employee Benefits Coordinator will provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to assist the Customer Success Representatives by assisting with administrative tasks and deliverables.

How You Will Contribute:

• Support a team of Customer Success Representatives (CSR)

• Review and update plan attributes in Agency Management System

• Work with carriers to request materials for customers and/or follow up on previous requests made by the CSR's

• Support CSR's with processing adds, terms or changes to employee enrollments

• Communicate with carriers regarding customer billing discrepancies or simple claims issues

• Generate personalized forms for each customer (e.g., Annual Compliance Notices)

• Review carrier contracts for accuracy

• Draft employee communications materials for peer review by CSR's

• Request information from insurance carriers on behalf of our customers

Licenses and Certifications:

• Obtain Life & Health License

Skills & Experience to Be Successful:

• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher

• Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills

• High school diploma

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".