Workforce Development Manager - LTSS - MyCare Ohio

Anticipated End Date:

Position Title:

Job Description:

Be Part of an Extraordinary Team

The MyCare Ohio Plan program is to deliver high quality, trauma informed, culturally competent, person centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.

Workforce Devleopment Manager - LTSS

Location: This position is based in Ohio; the associate will report to one of our 4 office locations below:

• 3075 Vandercar Way, Cincinnati, OH 45209

• 8940 Lyra Drive, STE 300, Columbus, OH 43240

• 4361 Irwin Simpson Raod, Mason, OH 45040

• 6000 Lombardo Center, STE 200, Seven Hills, OH 44131

In Office Expectation: Hybrid 1; This role requires associates to be in-office 1-2 days per week , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Shift & Hours: Monday-Friday, 8:00 AM - 5:00 PM Eastern Time

The Workforce Development Manager is responsible for provider support and oversight as it relates to workforce development, staff training, and retention of the Direct Care (DCW) workforce. Serves as an integral team member of the statewide collaborative Workforce Development initiative. Provides Workforce Development consulting support and technical assistance to provider organizations. Supports the implementation of provider incentives and/ or recognition for expansion of services and for implementation of innovative WFD strategies, improving quality and maintaining a sufficient workforce.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Serve as a liaison and collaborate with state partners, MCOs, and providers to implement statewide workforce development initiatives and activities.

• Partners with consultative and technical assistance team members to develop and execute Workforce Development Plans.

• Assist providers with workforce development activities: Routinely monitors and evaluates provider progress on workforce development activities and identifies opportunities for improvement, collects workforce data, serves as the main point of contact for providers, handling day-to-day activities, and follow-up with providers.

• Conducts webinars/presentations to support the understanding of Workforce Development strategies, initiatives and collaborations.

• Develops and educates on network recruitment and retention strategies to ensure the retention and maintenance of high quality contracted Direct Care Workers.

• Identifies, researches and analyzes economic and professional provider practice patterns to develop recommendations for improvements.

• Utilizes data to forecast future workforce needs and capacity and aid LTSS providers in the development, implementation and tracking of agency specific workforce development plans and modifying business models to accomplish more robust goals.

• Routinely monitors and evaluates provider progress on workforce development activities and identifies opportunities for improvement; collects workforce data; serves as the main point of contact for providers with WFD.

• Identify potential provider incentives and/or recognition for expansion of services and for implementation of innovative WFD strategies.

• Travels to office and other locations (fairs, conferences, etc.) as necessary.

Minimum Requirements:

• Requires a BA/BS in business or a related field and a minimum of 3 years provider/community relations and 2 years training and development or any combination of education and experience, which would provide an equivalent background.

Job Level:

Workshift:

Job Family:

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.