Learning and Development Unit (LDU) Manager (Training & Development Manager 2)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Are you a dynamic leader with a passion for workforce development and organizational growth? Join the Oregon Department of Human Services as the Learning & Development Unit Manager. In this key leadership role, you'll shape and lead agency-wide training strategies that empower staff, promote equity, and drive meaningful change. Collaborate with senior leaders and training professionals to build a strong learning culture that supports ODHS's mission and values.

If you're ready to make a lasting impact through innovative development programs and strategic leadership, we invite you to bring your expertise to our team.

Informational Session

Want to know more about joining and leading the Learning & Development Unit (LDU)?

We are hosting a virtual informational session as an opportunity for interested candidates to meet the hiring manager, leadership and recruiter to learn more about the position.

Day & Date: Tuesday, September 2, 2025

Time: 1:00 p.m. 2:00 p.m. Pacific Time

Zoom Link: Register in advance for this meeting

After registering, you will receive a confirmation email containing information about joining the meeting.

Summary of Duties

As a Learning & Development Unit Manager, you will:

• Lead and manage the Organizational & Professional Development Unit, including supervising staff, overseeing workflows, and ensuring alignment with agency goals and values.
• Develop and execute long-range strategies for agency-wide training and professional development programs.
• Collaborate with ODHS leadership to design and implement learning initiatives that support organizational priorities, such as Equity North Star, RiSE, and Trauma Aware.
• Evaluate and improve business processes, training systems, and performance metrics to enhance efficiency and impact.
• Oversee training design, delivery, and evaluation, ensuring alignment with ODHS and enterprise competency models and standards.
• Monitor and assess return-on-investment for training programs, ensuring quality, compliance, and continuous improvement.
• Support organizational change management through consultation, facilitation, and collaboration across programs and with external partners.
• Promote an inclusive, culturally responsive work environment that reflects the agency's commitment to equity, diversity, and anti-racism.
• Ensure compliance with laws, policies, and collective bargaining agreements in the management of staff and operations.
• Maintain and manage the agency's learning systems and coordinate resources, contracts, and tools to support development efforts.

Minimum Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

Essential Attributes

We are looking for candidates with:

• Workforce Systems and Organizational Development Expertise: Demonstrate deep expertise in workforce systems, organizational development, and employee relations. Apply continuous improvement methodologies and adult learning principles to enhance workforce capabilities and optimize learning outcomes.
• Proven Leadership in Complex Training Initiatives: Bring extensive experience leading large-scale training and development programs within complex, multi-program government or similarly regulated environments. Capable of navigating diverse partners requirements and regulatory frameworks while delivering impactful learning solutions.
• Comprehensive Training Design and Delivery Knowledge: Possess strong knowledge of instructional design principles, adult learning theory, and training delivery methods, including eLearning and technology-enhanced learning. Familiar with learning management systems and has direct experience working with Extended Enterprise Learners or comparable audiences.
• Supervision, Coaching, and Leadership Development Skills : Excel in supervising teams, managing performance, and providing coaching to develop talent. Skilled in project management and the design and facilitation of leadership development programs to build effective leaders at all organizational levels.
• Data-Driven Strategic Workforce Management: Demonstrate ability to manage budgets effectively, develop key performance metrics, and leverage data analytics to inform strategic workforce decisions. Uss evidence-based insights to continuously improve learning initiatives and align workforce development with organizational goals.

Attention all candidates! A cover letter is required . Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• On-site work in Salem OR is required for the first six months to ensure familiarity and proficiency with the role. After this period, hybrid work arrangements may be considered with required in-person attendance at meetings, trainings, and development sessions across the state .
• Occasional travel, including evenings, weekends, and out-of-state conference attendance, is required.
• Must have a valid drivers license with an acceptable driving record or access to timely alternative transportation.
• Regular interaction with diverse training participants, including those undergoing performance counseling; some interactions may be emotionally charged or sensitive.
• Work may involve tight deadlines, interruptions, and high-pressure situations.
• Physical requirements include periods of sitting/standing and lifting or moving items such as boxes (up to 50 lbs) and tables (up to 30 lbs).

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package .
• Possible eligibility for the Public Service Loan Forgiveness Program .

Employment Preference

Veterans preference:

• Veterans preference information .
• How to submit your Veteran documents for preference . Please do not attach your Veterans preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Surbhi Singh. If you contact the recruiter, please include the job requisition number: REQ- 186295 .
• Email: SURBHI.SINGH@odhs.oregon.gov
• Phone (call or text): ...