Human Resources Business Partner, Senior

The Human Resources Departments mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. Our mission is accomplished within existing resources, in an environment of change, with integrity, and in a manner that is consistent with the Citys policies, Code of Ethics, merit system principles, and federal and state laws. We are responsible for recruitment and testing, classification and compensation, training, benefits administration, and workforce relations.

The HR Business Partner, Senior serves as a strategic partner and consultant to City departments and leaders by delivering expert human resources guidance, workforce solutions, and people-centric strategies that align with organizational goals. This role combines strategic HR leadership with advanced employee relations, organizational development, workforce planning, and policy interpretation to support the Citys mission, core values, and service excellence. The HR Business Partner, Senior reports to the Human Resources Manager.

ESSENTIAL JOB FUNCTIONS, RESPONSIBILITIES, DUTIES : HR Strategy, Leadership & Governance

• Manages HR programs, policies, procedures, structures, processes, and technology

• Ensures the overall administration, coordination, and evaluation of human resources plans and programs

• Executes strategic plans and program initiatives, including talent acquisition and workforce planning

• Regularly reviews and evaluates the effectiveness of HR programs; modifies to maintain value and relevance

• Adopts a growth mindset with a focus on continuous improvement

• Seeks opportunities to create efficiencies and add value based on unique workforce needs

Performance Management, Employee Engagement & Development

• Manages a citywide performance management process

• Maintains employee satisfaction and retention strategies for performance and career management

• Develops and maintains employee satisfaction

• Ensures employees are completing all relevant training

Employee Relations, Compliance & Risk Management

• Works proactively with the City Attorneys Office to mitigate employee relations/EEO risks

• Stays abreast of changes in laws, regulations, policies, and programs relevant to employee relations and employment practices

• Manages a high degree of sensitive and confidential employee and management information

• Manages highly sensitive and confidential employee data and information

HR Operations, Service Delivery & Lifecycle Management

• Supports and guides employees with general HR inquiries and requests

• Maintains HR Service Level Agreement (SLA)

• Manages efficient workflow for onboarding and offboarding of City of Richmond employees

• Manages and owns seamless onboarding and offboarding processes

• Manages employment verification processes for current and former employees

Data Management & Workforce Analytics

• Manages all employee data in HRIS to ensure accuracy and timeliness of updates

• Leverages workforce insights and analytics to focus leaders on people management issues and solutions

Payroll & Financial Accuracy

• Ensures the accuracy of employee payroll and personal income tax in accordance with policies and guidelines

Note: The above description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. The employee may perform other duties of a similar nature or level as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of core human resources disciplines, including Performance Management, Compensation and benefits, Employee relations, and the Employee lifecycle

• Managing and maintaining a citywide performance management system

• City of Richmond community values, priorities, and public-service environment

• Project management skills

• Data analysis and data management skills

• Coaching and consulting skills

• Presentation skills

• Verbal and written communication skills

• Leadership skills

• Problem-solving skills

• Customer service skills

• Collaboration and teamwork skills

• Advanced Microsoft Office tools and virtual collaboration platform

• Balance conflicting priorities and adapt to changing demands

• Maintain confidentiality in all aspects of the job

• Work with a high degree of confidentiality, autonomy, and accountability

• Function effectively in a collaborative team environment

• Apply professional judgment in sensitive or complex situations

QUALIFICATIONS/SPECIAL CERTIFICATIONS and LICENSES: REQUIRED MINIMUM QUALIFICATIONS:

• 5+ years of progressive experience in Human Resources or related;
• Bachelors degree (equivalency not accepted in place of a required degree) Disciplines Preferred: Human Resources; Business; Public Administration
• Valid Driver's License with satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire

REQUIRED CERTIFICATIONS/LICENSES:

• HRCI HR Certification (PHRA/SPHR) or
• SHRM HR Certification (SHRM-CP/SHRM-SCP) or
• PSHRA HR Certification (PSHRA-CP/PSHRA-SCP) or
• Completion of a HR certification within one year of hire date

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly finger, talk, hear, see, and perform repetitive motions; frequently walk; and occasionally stoop, reach, stand, push, pull, lift, grasp, and feel. The working conditions may contain environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.