Human Resources Manager

Human Resources Manager

Department: Human Resources

About Us

IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we've empowered clients to move faster, innovate boldly, and gain a competitive edge by Guiding IT Forward with creativity, excellence, and client-centric innovation.

Job Summary

IP Pathways is seeking a hands-on Human Resources (HR) Manager to lead and manage all aspects of the HR function. This role is responsible for driving HR strategy while also executing day-to-day HR operations. The HR Manager will serve as a trusted advisor to leadership, oversee employee relations and compliance, and ensure a positive and engaging employee experience. This role also manages the recruiting function, including direct oversight of a Recruiter, while remaining actively involved in hiring for key and leadership roles. This is an ideal opportunity for a well-rounded HR professional who thrives in a fast-paced environment and enjoys building and improving processes.

Key Responsibilities

Duties and responsibilities include but are not limited to the following:

Serve as a trusted advisor to leadership on all HR-related matters

Lead and manage the full employee lifecycle, including onboarding, development, performance management, and offboarding

Oversee and guide the recruiting function, supporting hiring efforts for leadership and hard-to-fill roles

Partner with hiring managers to develop effective recruiting and workforce planning strategies

Lead employee relations efforts, including investigations, conflict resolution, and performance management support

Ensure compliance with federal, state, and local employment laws and regulations

Maintain and update HR policies, procedures, and employee handbook

Administer compensation and benefits programs, including compensation benchmarking and open enrollment

Oversee HR systems, reporting, and data accuracy

Drive employee engagement initiatives and support company culture efforts

Identify training and development needs and support learning initiatives across the organization

Requirements

Ability to work independently and manage multiple priorities in a fast-paced environment

Strong problem-solving and decision-making skills

High level of discretion and ability to handle confidential information

Strong interpersonal and communication skills with the ability to build relationships across all levels of the organization

Proven ability to balance strategic thinking with hands-on execution

Qualifications

3-5 years of progressive HR experience, preferably in a generalist or standalone HR role

At least 3 years of experience across talent acquisition, employee relations, and benefits administration

Experience managing or leading a small team

Strong knowledge of employment law and HR best practices

Proven ability to operate both strategically and hands-on across multiple HR functions

HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred

Why IP Pathways?

IP Pathways is an expert provider of hybrid IT solutions for small, medium, and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways:

Competitive benefits package: Comprehensive healthcare, 100% company-paid disability and life insurance, and a 401(k) with company match.

Work/life balance: IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family's needs and obligations.

Ongoing training: Looking for a company who will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies.

Next Steps

Ready to help shape our team and be part of a company that turns IT into a strategic asset? Apply now to join IP Pathways and help us continue Guiding IT Forward.

Sponsorship/Relocation

Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.