Head of Human Resources

The Head of Human Resources will report directly to the Chief Executive Officer and serve as the senior HR leader responsible for stabilizing, strengthening, and scaling the people function for National Underground Group. This is a highly visible, hands-on leadership role focused on improving workforce performance, elevating leadership capability, and building a disciplined, scalable HR infrastructure to support continued growth.

Key Functions and Responsibilities:

Lead HR execution across the business. Own day-to-day HR operations across a 400-employee, multi-state workforce, ensuring consistent execution of recruiting, onboarding, employee relations, and core HR processes aligned with field operations.

Stabilize and improve the workforce. Focus on reducing turnover and strengthening leadership capabilities by diagnosing root causes, improving manager capability, and driving accountability in people practices.

Partner closely with the CEO and leadership team. Provide practical, solutions-oriented guidance on organizational structure, leadership effectiveness, and workforce decisions, while supporting a new CEO in building capability and accountability.

Lead and develop the HR team. Manage and elevate a small HR team through role clarity while ensuring effective support to the business.

Build scalable HR processes. Assess and improve core HR processes and systems (onboarding, performance management, employee relations, policies) to improve consistency, reduce risk, and support operational performance without unnecessary complexity.

Partner on benefits & payroll. Oversee benefits and payroll administration in coordination with external partners, ensuring smooth execution and contributing to an effective and valued employee offering.

Drive culture and engagement. Reinforce company purpose and values by embedding them into hiring, leadership behaviors, and day-to-day operations to support a culture of safety, accountability, and performance.

Own HR metrics and accountability. Establish and track key workforce metrics (turnover, retention, headcount, productivity trends) to improve visibility, inform decisions, and hold leaders accountable for results.

Capabilities

This role requires comfort operating in a fast-paced, field-driven environment with a high degree of variability across locations and teams.

Strong executor who can drive results in a hands-on environment

Business acumen with sound judgment in employee relations and organizational matters

Ability to balance structure with flexibility in a growing organization

Strong coaching and influencing skills with frontline and senior leaders

Comfortable operating in an environment that is building maturity

Leadership Style

Rolls up sleeves and leads from the front

Builds trust quickly with operations leaders and field teams

Direct, pragmatic, and solutions-oriented

Focused on outcomes over process

Able to operate independently while partnering effectively with leadership

Education & Experience:

10-15+ years of progressive HR experience

Experience in field-based, operational, or industrial environments (construction, utilities, infrastructure, services) strongly preferred

Experience operating in a performance-driven or Private Equity-backed environment

Experience addressing key business issues such as turnover, employee relations, and leadership development at scale

Prior experience as a senior HR leader (Director or equivalent)

Why this role:

This is a unique opportunity to:

Take ownership of the HR function in a growing, operationally focused company

Make an immediate impact on workforce stability and leadership effectiveness

Partner directly with the CEO and influence the trajectory of the business

Build toward a true enterprise HR leadership role

Lead meaningful change in a business with real opportunity for improvement and impact

National Underground Group and all affiliated companies provide equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against on the basis of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable Federal or State statutes. The Company is committed to maintaining an environment in which all applicants are treated equitably and given the opportunity to achieve their full potential in the workplace.