Provides comprehensive administrative support and facilitates the processing of a wide range of human resources transactions, ensuring accuracy and timeliness. Contributes to and supports special projects, assisting with coordination, execution, and follow-through as needed.
Essential Functions
40% - Enters and updates data in HCM, SIS, and Faculty Information System; collects and tracks confidential documents/data in systems and spreadsheets; maintains and organizes physical and electronic personnel files, provides support to department, special projects and activities.
20% - Provides customer service to internal and external stakeholders via email, phone, and in-person; responds to general inquiries and provides referral to appropriate resource for specific requests; follow up to ensure questions and issues have been addressed satisfactorily; provides general clerical/administrative assistance using Microsoft Office and Google resources.
20% - Programs activity support which may include processing I-9 documents and E-Verify; adheres to applicable Human Resources policies and procedures.
10% - Attends departmental, college and district-wide meetings and training in person and virtually; performs other duties as assigned.