TECHNICAL RECORDS SPECIALIST (Employment & Training) Caldwell

Reports to: Grants Specialist Status: Non-Exempt / Hourly

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Review client intake applications to determine eligibility

• Establish new client files

• Provide receptionist support:

• Word processing

• Data processing and input

• Copying

• Filing

• take and forward phone and electronic inquiries

• Greet walk-in visitors

• Provide information

• Refer inquiries to proper recipients

• Prepare, receive, and route incoming/outgoing correspondence, mail, and letters

• Process bills, payment requests, and related financial docs

• Order supplies and materials

• Translate for non-English speaking clients

• Translate records, reports, letters, and related documents

• Knowledge of English grammar, spelling, punctuation, and composition

• Knowledge of basic bookkeeping practices and procedures

• Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure

• Maintain standards of confidentiality of CC Idaho clients and records

• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices