Human Resources Clerk/Technician, Travelers & Non-Employees

Human Resources Clerk/Technician, Travelers & Non-Employees

Hilo Benioff Medical Center - Hilo, HI 96720

Posted: 04/22/2026

Employment: 100% FTE, Full-Time with Benefits

Pay: $43,272.00 - $50,652.00 per Year

Department: Human Resources (350-8650)

Experience: Intermediate

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaii.

As the Human Resources Clerk/Technician, you'll help power the workforce behind patient carefacilitating onboarding and in-processing, maintaining critical records, and delivering high-quality service for our travelers, vendors and contractors. You'll be part of our welcoming committee with these professionals, assisting them before they start in their new roles at our facilities. This is an excellent opportunity to contribute to a mission-driven healthcare organization while building valuable experience in human resources within a collaborative hospital setting.

Key Responsibilities

Lead and coordinate onboarding and in-processing for non-employee populations (e.g., travelers, vendors, contractors, volunteers, students, and providers), ensuring all requirements are completed prior to start

Support new hire onboarding processes, including document collection, background checks, drug testing, ID badge creation, system access setup, and orientation presentations

Maintain, verify, and process personnel records and HR documentation, ensuring accuracy, completeness, and strict confidentiality

Provide guidance on HR policies, procedures, and regulatory requirements to employees, leadership, and external stakeholders

Assist with employment verifications, HR transactions, reporting, recordkeeping systems, general office customer service and special projects, including event coordination and regional support, as needed

Education, Experience, Licensure & Certifications

One (1) year of progressively responsible general office or clerical experience required; human resources experience preferred

Office experience involving application of HR rules, regulations, procedures, and program requirements:

HR Clerk IV: 2 years

HR Clerk V: 3 years

HR Technician VI: 4 years

High school diploma preferred; completion of an associate or bachelor's degree may substitute for required experience at the HR Clerk IV level

Desired Skills & Qualifications

Strong customer service and communication skills; ability to handle confidential information with discretion; working knowledge of HR policies and procedures; proficiency in Microsoft Office and other software (Word, Excel, Publisher or similar); ability to interpret and apply rules, regulations, and collective bargaining agreements; and comfort working in a fast-paced, service-oriented environment.

Company Description

As the Big Island's leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Kau Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Kau Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

13 paid holidays each year (104 hours); 14 (112 hours) during election years*

21 paid vacation days (168 hours) per year*

21 paid sick days (168 hours) per year*

Medical, dental, vision, and prescription plans

Employee Assistance Program

Participation in the State of Hawaii's retirement system

Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC's East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.

Equal Opportunity Employer

The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.

This 2024 video features highlight from the last year across our organization in the East Hawaii Region that includes Hilo Benioff Medical Center, Honoka`a Hospital, Ka`u Hospital, Yukio Okutsu State Veterans Home, and our network of primary and specialty care clinics under the East Hawaii Health Clinics umbrella. You will learn about our developments in construction, improvements in quality of care, new services and providers, as well as, what's ahead. We conclude this yearbook with a tribute to our healthcare champion Rep. Mark Nakashima.