Prospect Wheelchair Agent Performance Manager LAS

Apply Now General informion Job Title Prospect Wheelchair Agent Performance Manager LAS De Thursday, May 14, 2026 Entity Prospect Internional Airport Services Ste Nevada City Las Vegas Base Pay Re: $ 18.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift, P.M. shift Requirements and Description With decades of experience and operions more than 30 major airportsincluding Chicago, Dallas, Newark, and more Prospect Airport Services is a trusted leader in aviion support. Our team of over 11,000 dediced associes delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we doproviding reliable, high-quality service to our airline partners and the traveling public every day. We are seeking individuals to join our growing team who are passione, have integrity, and have emphy for how their words and decisions affect our employees, customers, and partners. Job Title

Performance Manager / Performance Management Specialist

Job Summary

A Performance Manager is responsible for developing, implementing, and monitoring systems th improve employee and organizional performance. The role focuses on setting performance standards, tracking KPIs, conducting evaluions, identifying improvement opportunities, and supporting employee development to ensure business goals are achieved efficiently.

Key Responsibilities Performance Planning & Stregy

• Design and maintain performance management programs and processes
• Develop Key Performance Indicors (KPIs) and performance metrics
• Align employee goals with organizional objectives
• Support stregic workforce planning initiives

Employee Performance Management

• Coordine employee performance reviews and appraisal cycles
• Monitor employee productivity and departmental effectiveness
• Conduct performance evaluions and provide recommendions
• Cree and manage Performance Improvement Plans (PIPs)
• Ensure fair and consistent evaluion practices across departments

Da Analysis & Reporting

• Analyze performance da, trends, and workforce metrics
• Prepare reports and dashboards for senior management
• Track employee engagement, retention, and productivity levels
• Recommend da-driven improvements for operional efficiency

Coaching & Development

• Train managers on performance evaluion methods
• Support employee learning and development programs
• Provide coaching and guidance to improve individual performance
• Identify skill gaps and recommend training solutions

Policy & Compliance

• Ensure compliance with company policies and labor regulions
• Maintain confidentiality of employee performance records
• Support HR policies reled to disciplinary actions and promotions

Collaborion

• Work closely with HR, department managers, and leadership teams
• Participe in organizional development initiives
• Assist with succession planning and talent management stregies

Required Skills

• Strong leadership and communicion skills
• Analytical and problem-solving abilities
• Knowledge of performance management systems
• Report writing and da interpretion
• Conflict resolution and coaching skills
• Time management and organizional skills
• Proficiency with HR and analytics software such as SAP SuccessFactors , Workday , and Microsoft Excel

Qualificions

• Bachelors degree in Human Resources, Business Administrion, Management, or reled field
• 25+ years of experience in performance management, HR, or operions
• Experience with KPI tracking and employee evaluions
• HR certificions may be preferred

Typical KPIs Managed

• Employee productivity
• Attendance and retention res
• Performance review completion res
• Training effectiveness
• Revenue or operional targets
• Employee engagement scores

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, nional origin, sexual oriention, age, citizenship, marital stus, disability or veteran stus." Apply Now