Benefits Clerk - Human Resources

Monmouth County (NJ)
Freehold, New Jersey
Full Time

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Description

Under supervision, assists in the administration of employee benefit programs, including health insurance and retirement plans; serves as a primary point of contact for day-to-day benefits operations and responds to employee inquiries, including sensitive benefits-related matters; performs routine clerical and administrative work in support of benefits operations; does other related duties as required.

Examples of Duties

Assists in the administration of employee health benefit programs, including medical, dental, vision, flexible spending accounts, COBRA, and other supplemental benefit programs.
Processes and maintains records for benefit enrollments, changes, and terminations, including those resulting from new hires, qualifying life events, retirements, and open enrollment periods.
Reviews benefit forms and supporting documentation for completeness and accuracy; enters and updates data in the Human Resources Information System (HRIS) and related vendor systems.
Provides information to employees regarding benefit eligibility, coverage, policies, procedures, and retirement options; responds to inquiries in person, by telephone, and through written correspondence.
Assists employees with pension-related inquiries, including enrollment, beneficiary designations, retirement eligibility, and required documentation in accordance with New Jersey State pension regulations.
Coordinates with the New Jersey Division of Pensions and Benefits and other agencies to facilitate pension enrollment, retirement processing, and resolution of pension-related issues.
Assists in resolving benefit-related issues by communicating with insurance carriers, vendors, and pension representatives.
Conducts or assists with new employee orientations and benefits and retirement presentations; distributes and explains benefits and pension materials.
Maintains accurate benefit records and performs periodic audits to ensure data integrity; identifies and resolves discrepancies.
Assists with the reconciliation of monthly benefit invoices to ensure timely payments and accuracy.
Assists in the preparation, distribution, and posting of benefits and retirement communications.
Maintains confidentiality of employee records and sensitive information in accordance with applicable policies and regulations.
May assist in the development and maintenance of procedural documentation related to benefits and pension administration.
Performs other related duties as required.

Requirements

Four (4) years of technical experience in personnel work including position classification, compensation, employee benefits, administration, testing, interviewing, and/or related functions.

Possession of a bachelor's degree from an accredited college or university.

Knowledge, Skills and Abilities Required

Must be able to speak, write, and understand the English language in order to carry out the essential functions of the job.
Must possess effective communication and interpersonal skills.
Must possess the ability to work and communicate effectively as a team player.
Must possess the ability to maintain confidentiality in regard to employee and department information and records.
Must possess technical knowledge of operating personal computers and other office equipment.
Must possess the ability to retain knowledge of Federal, State, and County laws, policies, and procedures, and other related benefits.
Must possess the ability to interpret and advise employees regarding current benefit information.
Must possess accurate computer and typing skills and the ability to maintain accurate and updated information, files, and computer records.

For a full job description, please go to:

Please be advised, all Monmouth County positions are on site. There are no provisions for work remotely.

Monmouth County offers generous health and wellness benefits to full-time employees and their eligible dependents. Competitive plans include medical, prescription, dental, vision, flexible spending accounts, and an award-winning wellness program. Part-time employees who work an average of 30 or more hours per week over the course of a year may also elect these benefits.

Eligible employees* are enrolled in the New Jersey State Pension and Group Life Insurance, and enjoy a bank of vacation, personal, and sick days as well as a substantial paid holiday package.

Additional retirement/deferred compensation plans - 457 (b), short-term disabiity, whole life insurance, cancer, critical illness, and accident plans are also available as voluntary benefits.

Monmouth County is a Public Service Loan Forgiveness eligible employer. Go to: for more information.