Associate Director, Human Resources

*Design and deliver educational workshops and communications (e.g., Lunch and Learns, webinars, and newsletters) to increase employee benefits literacy and understanding.
*Coordinate with vendors (health carriers, retirement advisors, EAP) to bring high-value onsite or virtual wellness programming to faculty and staff.
Systems, Data & Funding
*Serve as the functional administrator for the benefits administration system (Wex); lead implementation, ensure data integrity, manage upgrades, and troubleshoot technical integrations and file feed errors.
*Develop and maintain SOPs and user documentation of all benefits related systems and processes. Develop training materials and train new HR staff on benefits systems.
*Ensure the timely and accurate transmission of vendor files and funding files to carriers and financial institutions.
*Conduct regular audits of billing and enrollment data to ensure accuracy and fiduciary compliance.
*Develop and maintain regular reports, metrics for assessing and monitoring effectiveness and utilization of benefits and programs and develop dashboards and executive summaries.
Compliance & Reporting
*Ensure all benefits programs comply with federal and state regulations (e.g., ERISA, ACA, COBRA, HIPAA, and IRS guidelines).
*Coordinate the preparation of required filings, such as Form 5500s and ACA 1094/1095-C reporting.
*Monitor legislative changes affecting benefits and higher education HR to proactively recommend policy adjustments.

Minimum Qualifications:
Education: Bachelors degree in HR, Business, or a related field (Masters or professional certification such as CEBS, SPHR, or SHRM highly preferred).

Experience: 5+ years of progressive HR experience in benefits administration; at least 2 years of experience in a supervisory or team-lead capacity, preferably within higher education or non-profit environment.
*Strong knowledge in employee benefits administration and related benefits laws including ERISA/ACA and a deep understanding of 403(b) regulations, FMLA/ADA coordination, and ACA compliance.
*Direct experience managing and configuring HRIS platforms (e.g., Ellucian/Banner, ADP, or UKG) and/or specialized Benefits Administration systems (e.g., Wex, PlanSource, Benefitfocus, or Empyrean).
*Proven ability to manage the implementation and troubleshooting of benefit-related modules, including EDI file feed management and data mapping.
*Advanced proficiency in Excel (pivot tables, complex formulas, and data auditing) to ensure integrity between HRIS data and third-party vendor platforms.
*Broad general knowledge of all HR core functional areas and employment related laws and best practices.
*Exceptional discretion when handling confidential data; the ability to explain complex benefit concepts to a diverse workforce; and a roll-up-your-sleeves attitude essential for a small team.
*Attention to detail, strong customer service and organizational skills.
*Ability to work independently and sound judgement are essential.
*Strong interpersonal skills, problem-solving skills and solid oral and written communication skills.

Preferred Qualifications:
*Previous experience in higher education.
*Experience with Ellucian/Banner HR/Payroll module.

Equal employment opportunity, including veterans and individuals with disabilities

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PI284590682