Staff Development Specialist

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes: Open Until Filled

Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.

Agency Information

Kansas Department for Children and Families | www.dcf.ks.gov

Economic and Employment Services

Northeast Region / Topeka Service Center

About the Position

Who can apply: External

Classified/Unclassified Service: Unclassified

Full-Time/Part-Time: Full-Time

Regular/Temporary: Regular

Work Schedule: Monday-Friday

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Compensation: Salary starting at $48,484.80. Salary may be dependent upon the candidate's qualifications and experience.

Employment Benefits

In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:

• Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
• Creation of and contribution to your personal KPERS defined Retirement benefit
• 9-10 paid, annual holidays
• 12 paid, annual vacation days
• 12 paid, annual sick days
• 1 paid Discretionary Day
• Your personal life insurance policy equal to 150% of your starting salary
• This benefits package represents additional annual compensation.

Visit the Employee Benefits page for more information.

Position Summary & Responsibilities

The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!

Staff Development Specialist will provide training to DCF Economic and Employment Services employees who require this EES training. Training presented will be for all three Core EES Programs which include Food/Cash /Child Care Assistance in the Northeast Region. Staff Development Specialist will monitor the Management and Evaluation (M&E) Corrective Action Plans for the Northeast Region and participate on the Error Review Boards.

View the full position description:

Qualifications

Minimum Qualifications: If a driver's license is required, a copy must be sent to your recruiter following the interview. Two years of experience in developing and delivering training materials and presentations. Education may be substituted for experience as determined relevant by the agency. Valid Driver's License is required and must be maintained throughout employment.

Preferred Qualifications: Prior experience determining eligibility for EES programs. Understanding of, and preferably experience utilizing, instructional design concepts and/or adult learning strategies. Quality Assurance, Quality Control, Performance Improvement Experience. Experience working within the Business Process Management System and KEES.

Post-Offer, Pre-employment Requirements:

Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.

If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ....

Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

Recruiter Contact Information

Email: ...| Phone: ...

Please reference Job ID Number: 221178

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email - sent to the Preferred email on the My Contact Information page

Notifications - view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"

Required Documents* for this Application to be Complete

Upload these on the Careers - My Job Applications page

• State of Kansas online application
• Resume
• Cover letter
• Legible copy of valid driver's license (if driver's license is required)
• Transcripts (if educational requirements are listed for this position)

If degree is a requirement listed, transcript must show proof of graduation or degree obtained.

• DD214 (if you are claiming Veteran's Preference)
• Required documents must be uploaded by close date. Incomplete applications may not be considered.

Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents".

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Veteran's Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to ..., scanned and emailed to ..., or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full Position Description:

No. Each Task and Indicate Percent of Time

E or M

The purpose of this position is to develop and deliver competency-based training for Economic and Employment Services (EES) programs, in order, to provide staff with the necessary skill sets to successfully fulfill the mission, strategic plan and goals of the organization. The incumbent is expected to be a leader who demonstrates a commitment to teamwork and customer service and who provides a harmonious work environment that is conducive to improving agency, region and program outcomes.

In addition to the tasks listed below, the incumbent is expected to communicate the Mission, Vision and Guiding Principles of the agency to peers, clients and the public; identify personal strengths and developmental needs to increase job performance and long-term career growth; continually analyze work processes, seek new approaches and make recommendations to enhance efficiency and effectiveness of the agency; work in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service; use free time as available to assist other staff in the completion of work assignments; contribute to a positive work environment through a positive, helpful, courteous demeanor towards staff, clients, and the general public; adhere to appropriate standards of conduct regarding the use of leave and reports to work on time.

E

E

E

E

40%

35%

15%

10%

Training Delivery - Delivers staff end-user and instructor training within the Northeast Region (and other regions, as needed). Training curriculum delivered may have been developed by the person delivering it or it may have been developed by others. Provides consultation to other staff delivering training as needed. Training delivery may be in a classroom, with individuals or small groups or via technology thus requiring the Staff Development Specialist to possess the technical, teaching and facilitation skills necessary to deliver effective training in any of these environments. Serves as a resource for EES staff, trouble-shooting issues, problem solving, analyzing and assisting with difficult cases, mentoring, reading cases and providing feedback

Program Monitoring

Assists in conducting case read reviews through an established protocol, in order to monitor compliance with policy and procedures and to assure appropriate service delivery. Completes the mandated case reviews, documents findings which includes making recommendations concerning areas of policy, training, program efficiencies and effectiveness by following established protocols. Develops and updates protocols and other monitoring tools to assist staff in meeting federal and state mandates. Acts as liaison to appropriate Program Administrators and Central Office personnel in gathering data, establishing corrective action plans and other activities as needed. Sets up and participates in entrance and exit conferences related to the case reviews.

Case reviews are performed through investigation of the customers circumstances through the use of available computer information systems, research of records provided by customers, community resources, and when necessary, home visits provide information upon which eligibility decisions are based. Using East Region protocol, Reviewers will examine the electronic case file. They will also research KEES and all related computer data and analyze the impact on individual cases. Have a working knowledge of community agencies and resources available to the Northeast Region. Resolve all conflicts between federal and state policies and resolve conflicts between agency, client and collateral information. Records results on Northeast Region approved form and / or data bank (correct, incorrect, dollar amount) including documented reasons for error and substantiating state program manual reference. Decides independently, or with the aid of immediate supervisor, correctness of each factor of eligibility in multiple programs. Evaluate results to determine impact on customers.

Conferences are conducted with appropriate individuals to share protocols and results of reviews. Comprehensive written reports are prepared utilizing fundamental accounting principles, knowledge of Federal and State policies and procedures and a high level of communication skill. Conferences and reports are to provide performance results of the regions' outcomes. This position will act as a hybrid position for EES Professional Development and Performance Improvement.

Training Development - Develops curriculum and training materials utilizing a full spectrum of adult learning strategies and following best practices in instructional design. Training materials must be appropriate for the intended delivery method, including but not limited to, handouts, worksheets, visual aids, web-based training materials, videoconferences, and all other available technologies. Some courses may be developed for delivery by others and must include appropriate training materials, guides and instructions for activities. Routinely assess courses for accuracy and updates as needed to respond to changes in program policy and procedure, organizational needs and culture. Develops desk aids and other learning/work tools in response new policies or procedures, error trends or other needs of the EES program. Develops course-specific examination tools to measure learning achieved by students. May also develop or assist in the development of training evaluation tools to measure satisfaction, learning and application. Modifies courses as needed based upon analysis of information provided.

Training Coordination and Registration, Professional Development, Special Projects - Upon receiving a training assignment, will reserve needed facilities, equipment and technology ensuring that the training opportunity adequately and effectively meets the needs of the trainer and customer. Enters course and other appropriate information into the learning management system and otherwise coordinates registration of training opportunities. Participates in special projects, meetings and conferences, demonstrating flexibility in priorities when needed to accommodate agency or program priorities. Participates in professional development activities in order to continuously improve training related skills and EES expertise. Performs additional job-related duties as assigned.

All work is reviewed by the supervisor via direct observation and feedback from EES and Performance Improvement administrators, manager and students. Training delivery and resultant learning are also measured via surveys of students and their managers and testing of students.