Benefits and Payroll Administrator

At Balls Foods, we believe our teammates are the foundation of everything we do. We are seeking a detail-oriented, service-driven Benefits & Payroll Administrator to support benefits administration and payroll operations for our large, multi-location workforce. This role is critical in ensuring teammates are supported effectively, paid accurately, and provided with a positive experience navigating benefits and compensation programs.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering accurate and compliant work, we'd love to meet you.

As the Benefits & Payroll Administrator, you will play a key role in supporting benefits administration, payroll accuracy, compliance, HR systems, and teammate support across the organization.

Key Responsibilities:

• Payroll Processing & Compliance: Ensure accurate, timely, and compliant execution of all payroll processes while maintaining adherence to applicable laws and internal policies.
• Benefits Administration & Support: Deliver effective administration and communication of benefits programs to support teammate understanding, enrollment, and overall experience.
• Systems, Reporting & Data Coordination: Maintain and optimize payroll and HRIS systems to ensure data accuracy, reporting capabilities, and operational efficiency.
• Process Improvement & Team Support: Support continuous improvement, efficiency, and consistency across payroll and benefits processes while contributing to broader HR initiatives.

Essential Job Duties:

• Execute full-cycle payroll processing in an accurate and timely manner for a large, multi-location workforce
• Maintain compliance with federal, state, and local wage and hour laws as well as union contract provisions
• Calculate and process payroll-related taxes, benefits deductions, and other required withholdings
• Perform payroll audits and validations to ensure accuracy prior to final processing
• Complete payroll batch updates and system transactions with a high degree of accuracy
• Administer benefits programs including health, dental, vision, retirement, disability, and wellness offerings in alignment with company plans and collective bargaining agreements
• Support leave of absence programs including FMLA and short- and long-term disability
• Coordinate annual open enrollment including scheduling, communication, and delivering presentations at store locations
• Serve as a primary point of contact for payroll and benefits-related inquiries, providing timely and professional support
• Partner with benefits vendors to resolve teammate questions and ensure effective issue resolution
• Maintain accurate HRIS records including new hires, terminations, compensation changes, and deductions for both support office and field teammates
• Generate and distribute payroll and benefits reports to ensure accuracy and support HR and Finance team needs
• Maximize payroll and HRIS system capabilities to ensure data integrity and operational efficiency
• Partner with the HR Director to implement system enhancements that reduce manual processes and strengthen internal controls
• Identify opportunities to streamline workflows and improve payroll and benefits processes
• Participate in team meetings, trainings, and cross-functional initiatives
• Support special projects and organizational priorities as assigned
• Maintain strict confidentiality and ensure compliance with data protection standards when handling sensitive teammate information
• Provide responsive, solution-oriented support to teammates
• Perform other duties as assigned

Competencies for Success:

• Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area.
• Customer Service & Retention: Demonstrate concern for satisfying external and/or internal customers.
• Personal Accountability: Take responsibility for individual or team performance, by setting clear goals and expectations, tracking progress against the goals, and requesting feedback.
• Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Minimum Qualifications:

• Required: Associate's degree with 1+ years of payroll and benefits experience OR High School Diploma with 3+ years of relevant experience
• Required: Experience administering payroll and benefits within a large, multi-location organization
• Required: Working knowledge of federal, state, and local wage and hour laws and regulations
• Required: Hands-on experience with payroll and HRIS systems; experience with Paylocity or similar platforms preferred
• Required: Strong attention to detail with the ability to manage multiple priorities and meet strict deadlines
• Preferred: Experience supporting union or collective bargaining environments
• Preferred: Bilingual in Spanish and English