Benefits & Compensation Manager
- Santa Cruz Beach Boardwalk
- Santa Cruz, California
- Full Time
JOB SUMMARY
Partners with the Director of Human Resources to develop and design a total rewards program. This role manages all health, wellness, life, financial, and dependent benefits; administers leaves of absence; initiates the interactive process to determine reasonable accommodation; and designs compensation structures that are competitive and aligned with Company objectives and culture. The manager works closely with external third-party administrators, vendors, fiduciary advisors and counsel. The ideal candidate is a tenacious, empathetic leader who values compliance and excels at solving challenges, is detail orientated, enjoys collaborating with stakeholders at all levels, is organized and can strategize well in advance to enhance the health and wellness of our team member's.
UNIQUE JOB REQUIREMENTS
This position requires the ability to work as part of a team, build rapport and trust with collaborators, to provide consistently friendly service to applicants and team members. This person must maintain confidential records and information with excellent judgement. Must have excellent analytical and organizational skills. Must be agile and able to work on multiple tasks. Must have the ability to focus on detailed work and be able to be interrupted by team members and the public. Must be flexible to work weekends. Familiarity with setting up and managing leaves and accommodations through SaaS platforms required. Spanish speaking highly preferred. Experience managing 15+ active leaves and accommodations at any given time required.
JOB TASKS
Benefits Tasks:
Research market trends, analyzes survey data, and partners with HR Director and leadership to recommend competitive benefit programs to attract and retain employees.
Partners with broker to manage SCSC team member health and wellness benefit programs including fully insured and self-funded Medical plans, Dental plan, Vision, Life/AD&D, and other benefit plans, in compliance with ACA, ERISA, HIPAA, COBRA and other legal requirements.
In partnership with Payroll, communicates, tracks and effectively ensures that all benefit related payroll impacted deductions and changes are appropriately set up within the team member's profile by the deadline provided by Payroll.
Reconciles and approves monthly premiums audits to ensure that all health care related invoices are accurate, coded and approved to the finance team, and that all benefits payroll deductions are occurring as scheduled.
Ensures that all file feeds and API data is correct and synced timely prior to the end of the pay period.
Ensures communication to department managers regarding return-to-work status for Leaves and Accommodations is clear.
Collaborate with Safety & Security department to ensure continuity between work related injuries that may require interactive process, congruent leave status, and company provided benefit review.
Prepare benefit orientation materials and conduct benefit orientations for new enrollees.
Keep all required notices and the benefit section of the employee handbook up to date.
Works with vendor, third party administrator, fiduciary advisor/trustee committee, and payroll to administer 401(k)/Profit Sharing plan. Prepares and reconciles 401(k)/PS plan Annual Data Request and Audit with TPA and Auditor.
Prepares and distributes/presents financial planning/literacy materials to team members.
Administer leaves of absence including but not limited to Personal, Medical, Family Care, Pregnancy and Military Leaves of Absence, in compliance with company policy, FMLA, and CFRA. Maintain LOA tracker, Payroll coordination and documentation is complete.
Supports Interactive Process and Reasonable accommodations for ADA compliance, engaging with managers to empower them to have informed accommodations discussions with team members, involving/escalating to HR Director and/or legal counsel as needed.
Prepare memoranda, SARs, and educational materials regarding benefit programs for distribution to team members.
Coordinate wellness programming, such as wellness fairs/workshops/webinars, in collaboration with other HR and operational staff.
Audit Summary Plan Descriptions (SPD) prepared by insurance providers and/or broker for accuracy and clarity.
Prepare 1094/1095s ACA filings.
Prepare 5500 filings.
Support responding to EDD Disability and PFL claims.
Compensation Tasks:
Review and administer pay grades and compensation structures, comparative to market analysis to attract and retain team members.
Ensure all position are compliant with state, federal, local minimum wage ordinances.
Conduct EEO filings and regular pay equity audits.
Perform regular benchmark studies for compensation and benefit surveys to ensure offerings remain competitive in the local market.
Partner with department heads to conduct annual compensation cycle increase process.
Collaborate and provide guidance with HR Leadership team on annual performance management review process, pay transparency, starting/posting pay rates for FTR and Seasonal roles, budget planning, and training sessions.
An expert in HRIS to ensure accuracy of compensation and benefits module for all team members.
Will complete special projects and other work as assigned.
RELATIONSHIPS
INTERNAL
All levels of Santa Cruz Seaside Company team members.
EXTERNAL
Insurance Claims Administrators, Profit Sharing and 401(k) Record-keeper and TPA, Insurance Brokers and other employers.
TRAINING AND EXPERIENCE
BS/BA in related field and at least three years of professional Human Resources experience. In lieu of BS/BA, 5 years of related Human Resource experience. At least 2 years of Benefits Administration-related experience required. SHRM-CP, PHR, or similar is a plus. Bilingual in English and Spanish is also a plus.
KNOWLEDGE/SKILLS/ABILITIES
Knowledge of Medical, Dental, Vision, Life and Disability Plan design and administration.
Knowledge of Profit Sharing/401K Plans.
Knowledge of the laws and regulations governing employer- sponsored health and welfare benefits; such as ACA, ERISA, COBRA, and all applicable state and federal laws regarding leaves of absence.
Knowledge of business English, vocabulary, spelling, grammar and punctuation.
Knowledge of office procedures, computerized and manual filing systems, and standard formats for business correspondence and reports.
Knowledge of Microsoft Office and using Mac and PC systems.
Ability to maintain confidential files and information.
Ability to establish and maintain cooperative and effective working relationships with employees and the public.
Ability to provide consistently friendly service and answer questions for job applicants and staff.
Ability to work collaboratively as a part of a team.
Ability to set priorities, perform multiple tasks and adjust to changing priorities.
Bilingual English-Spanish is a plus.
PHYSICAL REQUIREMENTS:
Able to work in an office environment.
Able to hear normal conversations, read documents and verbally communicate to employees and others.
Able to climb up and down stairs and walk up and down the Boardwalk.
Able to use a computer.
LICENSES/INSURANCE
Possess and maintain a valid California U.S. Driver's License at the time of hire. Required to maintain automobile liability coverage with a minimum of $15,000.00 bodily injury one person/$30,000.00 bodily injury total accident/$5,000.00 property damage coverage per California's minimum liability insurance requirements. (Required if the employee will at anytime use own vehicle to perform company business functions.)
TESTING POST OFFER OF HIRE
Reference Check
Criminal Background Check
Drug Screen
Signed Privacy and Confidentiality Policy