Sr. Manager, Benefits

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Sr. Manager, Benefits is an engaged and proactive strategic leader who serves as the face of HealthStream's employee benefits - championing, designing, and executing a best-in-class benefits experience for HealthStreamers. This role is responsible for managing and administering HealthStream's employee benefits programs, which include medical, retirement plans (401k), wellness programs, leave management, and voluntary products. As the company's subject matter expert on benefit programs, the Sr. Manager, Benefits owns the full lifecycle of benefit plan evaluation, design, implementation, and administration. This leader will be deeply engaged - not only managing the operational details but actively driving the strategic direction of benefits to attract, retain, and support our employees. The Sr. Manager, Benefits will manage the relationship and partner with our benefits broker to ensure company benefits are in compliance with company policies and federal, state, and local regulations, and is also responsible for ensuring continuous education, training, and communications to employees on their available benefits.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.Serve as the strategic leader and primary executor of HealthStream's benefits programs - setting the vision, driving decisions, and owning outcomes across all benefit offerings.

• Act as the face of benefits for the company, building trust and credibility with employees at all levels by being accessible, knowledgeable, and responsive on all benefits matters.
• Develop and execute a strategic vision for employee benefit programs, aligning them with the company's goals, workforce needs, and financial objectives.
• Design and administer comprehensive benefits plans, including medical, dental, vision, disability, retirement (401k), wellness, and voluntary programs.
• Lead and manage HealthStream's health plan, including oversight of plan performance, claims analysis, stop-loss coverage, TPA relationships, and utilization management to ensure the plan is cost-effective, compliant, and competitive.
• Monitor plan financials, analyze claims trends and cost drivers, and proactively implement plan design changes or wellness strategies to mitigate risk and manage spend.
• Partner closely with the VP of Human Resources, CFO, and COO on benefits cost management strategy, providing data-driven insights and recommendations to control healthcare spend while maintaining a competitive benefits offering.
• Research, evaluate, and negotiate contracts with benefit plan providers, ensuring cost-effectiveness and high-quality services.
• Oversee the day-to-day administration of benefit programs, including enrollment, changes, and terminations, ensuring accurate and timely processing.
• Ensure the benefits team is responsive to employees' benefit-related inquiries and is providing guidance and resolving issues in a professional and timely manner.
• Stay updated on industry trends, best practices, and regulatory changes in benefits administration, proactively adjusting programs to remain competitive and compliant.
• Identify opportunities for efficiency and deploy automation where possible with a focus on continuous process improvements and cost savings.
• Collaborate with HR, Finance, and Legal departments to ensure benefit programs meet financial objectives, regulatory requirements, and internal policies.
• Conduct regular audits and reviews of benefit plans, processes, and vendors, identifying areas for improvement and implementing necessary changes.
• Prepare and deliver proactive communications and educational materials to employees regarding benefit programs, ensuring high employee engagement and understanding.
• Manage and analyze benefits data, generating reports and insights to inform decision-making and evaluate program effectiveness.
• Lead open enrollment processes, including communication campaigns, systems coordination, and employee education sessions.
• Coordinate with external auditors and consultants during benefit plan audits, ensuring accurate and timely completion.