Senior HR Assistant

Agency

Dept of Revenue

Division

Human Resources

Job Classification Title

Administrative Specialist II (S)

Position Number

60081785

Grade

NC09

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

• PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING*

The HR Division (Total Rewards Section) of the NC Department of Revenue is seeking a problem solver with a passion for providing superior customer service to fill the role of Senior HR Assistant. Being eager to learn new processes and possessing top-notch organizational skills are assets of viable candidates for this role.

Reports to headquarters located at 501 N. Wilmington St., Raleigh, NC 27604 a minimum of three days per week.

The Senior HR Assistant provides advanced administrative support to departmental leadership and staff. This role requires strong organizational skills, attention to detail, discretion, confidentiality and the ability to manage a high volume of tasks in a fast-paced environment. The Senior Administrative Assistant ensures efficient office operations and supports workflow processes across various administrative functions.

Specific job responsibilities include but are not limited to:

• Manage, track, and organize documentation within ServiceNow, OneDrive, and departmental logs.
• Process offer letters, orientation packets, and new hire documentation.
• Coordinate fingerprinting, background checks, and parking assignments for new hires and employees.
• Maintain and update HR logs, spreadsheets, and personnel files.
• Prepare, revise, and distribute employee letters, onboarding emails, and HR communications.
• Assist with scheduling, meeting coordination, and departmental correspondence.
• Support payroll, expense reporting, invoice processing, and purchasing tasks.
• Ensure compliance with HR policies, confidentiality standards, and recordkeeping requirements.
• Serve as primary point of contact for employee inquiries and provide customer service support.
• Assist with retirement certificates, HR separation processes, and annual administrative tasks.

This position qualifies for teleworking on a part-time basis as part of a State Teleworking Program. Any telework will be under the conditions of the State Teleworking Program Policy, and the employer may end any teleworking arrangement at any time at the employer's sole discretion.

Knowledge Skills and Abilities/Management Preferences

• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, OneDrive)
• Experience working with HR systems including ServiceNow and NCFS.
• Ability to identify, prioritize, and manage multiple priorities within set deadlines utilizing a high degree of confidentiality.
• Experience in Human Resources or government administration preferred.
• Customer service orientation and the ability to work effectively with employees at all levels.

Recruitment Range: $41,206 - $64,386

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody's Investor's Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at ... or .... Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ....

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Heidi Jean Nolta

Recruiter Email:

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