Medicaid Technology Modernization Project Management Office Director (D2)

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Functional Title: Medicaid Technology Modernization Project Management Office Director (D2)

Job Title: Director II

Agency: Health & Human Services Comm

Department: Modernize MES EI4 89R 90/10

Posting Number: 17366

Closing Date: 06/10/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $7,015.16 - $10,833.33

Pay Frequency: Monthly

Salary Group: TEXAS-B-27

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations: Austin

MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0

97E0,SEI15

Brief Job Description:

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) division seeks a highly qualified candidate for the position of Medicaid Modernization Project Management Office (PMO) Director (Director II) reporting to the MCS Director of Medicaid Modernization Projects within the MCS Operations department. The Medicaid Modernization PMO Director provides strategic leadership and oversight for the Medicaid Modernization PMO team responsible for establishing governance frameworks, managing a portfolio of modernization initiatives, and building a high-performing PMO that drives consistent, effective project delivery.

The position operates at an organizational level, ensuring alignment of projects with business outcomes while fostering a culture of accountability, standardization, and continuous improvement. The Medicaid Modernization PMO Director is expected to work under limited supervision, with considerable latitude for the use of initiative and independent judgment.

The MCS Operations department delivers infrastructure for both the managed care and fee-for-service delivery models within Texas Medicaid, one of the largest healthcare programs in the country, serving over 4 million Texans. MCS is driven by its mission to deliver high quality, cost-effective services to Texans.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(30%) People Leadership & Team Management. Lead, mentor, and manage a team of project managers, business analysts, and PMO staff on the Medicaid Modernization Team. Establish performance expectations and ensure accountability across the team. Build and mature organizational capability in project and program management practices. Foster a collaborative, high-performing, and service-oriented PMO team culture.

(25%) PMO Governance, Standards, & Process Excellence. Establish, implement, and continuously improve PMO governance frameworks, standards, and methodologies for the Medicaid Modernization Team. Design and operationalize PMO processes within the team, including project intake, delivery lifecycle, and oversight models. Ensure consistent application of standards to improve transparency, compliance, and program/portfolio/project delivery outcomes. Facilitate alignment between the Medicaid Enterprise System (MES) intake and other enterprise intake processes (IT, finance, procurement), avoiding duplication and misalignment. Identify gaps in PMO capabilities and implement sustainable enterprise-level solutions.

(25%) Portfolio & Program Management. Oversee a portfolio of Medicaid modernization initiatives to ensure alignment with strategic goals. Establish and maintain portfolio-level visibility, including roadmaps, reporting, and performance metrics. Coordinate planning, sequencing, and dependency management across systems, vendors, and agency divisions. Monitor portfolio health, risks, and interdependencies to proactively surface issues requiring escalation. Support leadership with insights on progress, resource impacts, timelines, and operational readiness. Provide structured, decision ready information to governance bodies to support prioritization and tradeoffs.

(15%) Stakeholder Engagement & Organizational Change. Partner with executive leadership, IT, and business stakeholders to align PMO activities with organizational priorities. Support organizational change management by embedding structured processes into project delivery. Promote adoption of PMO practices across business and technology teams. Serve as a key liaison across divisions to ensure alignment on modernization efforts.

(5%) Other duties. Perform other duties as assigned in support of MCS operations and initiatives.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• PMO frameworks, portfolio management, and project governance principles.
• Approaches to managing large, complex project portfolios in public sector or healthcare environments.
• Driving organizational changes and managing resistance to new processes or frameworks.

Skills in:

• Leadership and people management, with experience supervising multidisciplinary teams.
• Communication, conducting presentations and engaging with senior leadership.
• Thinking strategically, with organizational awareness, and operating beyond day-to-day project execution.

Ability to:

• Build, lead, and mature a PMO within a complex organization.
• Design and implement standardized processes for project intake, delivery, and oversight.
• Leverage business acumen, including understanding of how projects align to operational and strategic outcomes.
• Collaborate cross-functionally, particularly with IT and business stakeholders, to achieve shared goals.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Required

• Graduation from an accredited four-year college or university.
• At least five years' experience in portfolio management or enterprise project management.
• Experience managing teams and direct reports.

Preferred

• Experience with setting up a PMO.
• A degree in business administration or related degree
• Lean Six Sigma Green or Black Belt certification

Additional Information

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at .... If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.