HR Operations Coordinator

About the Role
Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.

Position Details:
Hourly position based upon experience & skill level
Standard work hours: Mon-Fri 8:00am-5:00pm
Location: Onsite - Holly Ridge, LA

Key Responsibilities

Payroll Management
Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)
Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)
Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions
Partner with Finance to reconcile payroll data, general ledger, and reporting
Handle payroll audits, discrepancies, and employee escalations
Ensure compliance with federal, state, and local wage and hour laws

Payroll Compliance & Reporting
Ensure compliance with tax regulations, wage laws, and reporting requirements
Prepare and validate payroll reports, audits, and filings
Maintain documentation for audits and regulatory reviews
Track and report payroll metrics and trends using Microsoft Excel and Power BI

HR Operations Support
Oversee employee data changes impacting payroll (job changes, compensation updates)
Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs
Ensure data integrity between HRIS and payroll systems
Support benefits deductions, leave of absence tracking, and timekeeping systems

Process Improvement & Automation
Identify and implement payroll process improvements and automation opportunities
Streamline workflows between HR, Finance, and Payroll
Improve accuracy, reduce manual effort, and enhance employee experience

Employee Support & Stakeholder Management
Act as the primary point of contact for payroll-related queries and escalations
Partner with internal stakeholders across HR, Finance, and Operations
Provide guidance on payroll policies, procedures, and best practices

Required Qualifications
7+ years of experience in payroll or HR operations with strong payroll ownership
Proven experience managing multi-state payroll in the U.S.
Strong knowledge of payroll compliance, tax regulations, and wage laws
Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)
Experience with payroll systems
Strong attention to detail and high level of accuracy

Preferred Qualifications
Experience supporting field-based or hourly workforce (technicians, project teams)
Experience with reporting tools like Power BI or Tableau
Experience in a global or multi-country payroll environment
CPP (Certified Payroll Professional) certification
Bachelors degree in HR, Finance, Accounting, or related field

Key Skills
Payroll Processing & Compliance
Payroll Reconciliation & Audits
HRIS & Payroll Systems
Data Analysis & Reporting
Process Improvement & Automation
Stakeholder Management

This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.

About Us:
Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.

Whats in it for You at Black Box Network Services?
Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!
Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Visit blackbox.com to learn more.