Human Resource Specialist @ Administration Building, 8 Hrs, Cont.

Performs a variety of professional and analytical work related the administration of Human Resources and management programs. As a Spokane Public Schools staff member, you'll uphold our commitment to creating a loving and collaborative learning community where all students belong and thrive. We are looking for team members who embrace differences, have a desire to work with a diverse community of learners, have a heart for the humans they serve, work as a team, grow and reflect through feedback, are lifelong learners and positive productive problem solvers.

This position has a primary focus managing workers compensation claims and in accordance with Washington State Department of Labor and Industries requirements. Supporting staff with on-the-job injuries while providing a high level of customer service. The successful candidate will be organized with paperwork and attention to detail; possess outstanding customer service skills; respond to inquiries in an accurate and timely manner; and has the ability to use multiple systems in a high-volume work environment. Requires the ability to work a flexible schedule during peak seasons. This position will also provide support to the Employee & Labor Relations team and work closely with the Human Resources Administrators.

• Hours/Day: 8
• Continuing Role
• Anticipated Start Date: June 15, 2026
• Benefits--Medical/Dental/Vision through SEBB (School Employee Benefits Board) are provided for employees who work at least 630 hours per academic year.
• Additional benefits may include vacation, sick, personal days, and paid holidays.
• Often, positions have additional pay provisions above what is represented on the salary schedule, all in accordance with the applicable collective bargaining agreements (if applicable) as negotiated.

SALARY: Level 2 on the Professional/Technical Salary Schedule. Salary depends on experience in the same or similar position. Promotion or transfer placements will be determined by percentage of increase and consideration of appropriate experience credit. DOWNLOAD SALARY SCHEDULE

Responsibilities

Essential Duties & Responsibilities may include but not are not limited to the following:

1. Serves as a primary point of contact for workers compensation claims.
2. Maintain workers' compensation files and records for the purpose of documenting actions and ensuring compliance with state and federal regulations, district rules, and legal requirements.
3. Provide exceptional customer service; proven ability to listen attentively with patience, recognize and identify issues.
4. Prepares and maintains confidential records.
5. Communicate with self-insured service company, injured worker, supervisor, Vocational Rehabilitation Counselor (VRC), Nurse Case Manager (NCM), and physicians on claim management. Confirm status of claims by verifying information for payroll, human resources, and supervisor.
6. Assist in resolving claims in a timely manner. Work collaboratively to develop a light-duty and modified return-to-work program for injured workers. Coordinate with third party administrator to provide appropriate services and monitor costs.
7. Identify claim patterns. Prepare claim and expense breakdown reports for actuarial study.
8. Responsible for verifying invoices prior to billing from third party administrator and authorizing information for billing.
9. Initiate communication with employees around the ADA process and complete ADA interactive dialogue processes and any needed accommodations.
10. Assist in new employee safety orientations, safety training and related employee training.
11. Provide support to labor relations team to include assisting in preparation of employee meetings with an emphasis of employee investigations.
12. Other related duties as assigned.

Qualifications

1. Demonstrated ability and aptitude to perform the responsibilities listed.
2. High school diploma or equivalent. Bachelor's degree or equivalent work experience required.
3. Two years of successful experience in human resources or equivalent desired.
4. Four or more years of K-12 Public Education experience preferred.
5. Working knowledge of Washington State's industrial insurance system, rules and regulations preferred.
6. Initiative and ability to complete tasks with minimal supervision and work independently.
7. Knowledge of basic medical terms and technology desired.
8. Demonstrated organizational skills with the ability to handle and prioritize multiple requests simultaneously in a timely manner.
9. Excellent writing skills.
10. Demonstrated ability to deal effectively and courteously with a diverse group of staff and public in a confidential manner.
11. Demonstrated problem solving skills.
12. Demonstrated ability to communicate effectively both in writing and orally.
13. Mathematical ability to perform compensation calculations.
14. Computer skills required, including Excel.

Physical/Mental/Motor Demands:
While performing duties of this position, the employee experiences frequent sitting, standing, walking, pushing, pulling, stooping, kneeling, crouching, reaching, handling, and repetitive fine motor activities. Hearing and speech to communicate in person, via video conference and computers, or over the telephone. Mobility to work in a typical office setting and use standard office equipment. Stamina to remain seated and maintain concentration for an extended period of time. Vision: Frequent near acuity, occasional far acuity, and color vision. Vision to read printed and online materials, computer screens, or other monitoring devices. Strength is generally sedentary/light - exert force up to 20 lbs., occasionally; 10 lbs. frequently; negligible force, constantly.

Work Environment
Climate-controlled office setting with temperatures ranging from mild to moderate cold/heat. Exposure to noise levels ranging from moderate to loud for occasional to frequent time periods.
While performing the duties of this position, the employee often performs routine work. The employee frequently exercises flexibility (ability to shift from one task to another). The employee frequently works within time constraints and maintains attentiveness intensity. The employee is frequently involved in social interactions which require oral and written communication.

The physical/mental/motor demands and work-environment characteristics described within this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. When applicable, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions through the interactive dialogue process between the employee and human resources staff. Additional Information

1. Work Schedule Days and hours (listed above) are subject to change depending on program and district needs.
2. Stipends, Leave Accruals and Holidays Stipends, leaves and paid holidays are in accordance with the applicable collective bargaining agreement Collective Bargaining Agreements as negotiated.
3. Benefits Highlights:
   
   • The School Employees Benefits Board (SEBB) administers health insurance and other benefits for employees of Washingtons school districts who are in benefit eligible positions (at least half-time/20 hours per week in a regular position).
     • Multiple medical plans offered from various providers such as Kaiser Permanente WA, Premera Blue Cross, and the Uniform Medical Plan (for example) to fit your needs for varying cost and care options. Vision and Dental plan options, as well as standard Life and AD&D insurance are offered at no cost to the employee. The SEBB program also offers additional employee paid benefits like Dependent Care Assistance Program (DCAP), supplemental Life and AD&D, Long-Term Disability insurance, and Medical Flexible Spending Arrangement (FSA).
   • Benefit eligible Spokane Public Schools employees and their dependent family members have access to free, confidential counseling, consultation and referral services through the Employee Assistance Program.
   • School District Employees participate in the Washington State Department of Retirement Systems (DRS) public pension plan. Employees can choose from a lifetime retirement pension plan or a hybrid pension and investment plan that contributes between 5% and 15% of wages to retirement. When employees meet plan requirements and retire, they are guaranteed a monthly benefit for the rest of their life from the employer-funded pension.
     • Employees can also participate in voluntary savings programs to increase retirement savings such as the DRS Deferred Compensation Program or by participating in a 403(b) retirement plan through the Districts plan manager, OMNI.
   • See more about employee benefits at
4. A fingerprint background check is required for all prospective employees

Spokane Public Schools complies with all federal and state rules and regulations and does not discriminate in the admission, treatment, employment, or access to its programs or activities on the basis of age, sex, marital status, race, color, creed, national origin, the presence of any sensory, mental, or physical disability, to the use of a trained guide or service animal by a person with a disability, sexual orientation including gender expression or gender identity, or honorably discharged veteran or military status. This holds true for all students who are interested in participating in educational programs and/or extracurricular school activities and provides equal access to the Boy Scouts and other designated youth groups.
Inquiries regarding compliance and/or grievance procedures may be directed to the school districts Title IX/Staff Civil Rights Officer, ADA Officer, Harassment, Intimidation, Bullying (HIB)/Student Civil Rights Officer and/or 504 Compliance Officer.
The following Civil Rights Compliance Coordinators have been designated to handle questions and complaints of alleged discrimination:

• Civil Rights Coordinator and Title IX Coordinator: Jodi Harmon, ... ...
• Section 504 Coordinator: Melanie Smith, ... ...

Other district contacts:

• ADA Officer: Stephanie Busch, ... ...
• Affirmative Action Officer: Jodi Harmon, ... ...
• Equal Opportunity Officer: Jodi Harmon, ... ...
• Harassment, Intimidation, Bullying (HIB)/Student Civil Rights Officer: Melanie Smith, ... ...

Address: 200 N Bernard Street, Spokane 99201-0282
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