Human Resources Generalist

2 years

Gage Hospitality Group Chicago, IL

Established in 2007, Gage Hospitality Group is known for delivering rustic yet refined dining experiences with exceptional hospitality. We are seeking an experienced, people centric, and detail-oriented HR Generalist to support daily human resources operations across our portfolio of restaurants.

The ideal candidate thrives in a fast-paced hospitality environment, maintains confidentiality, and is passionate about employee experience, recruitment, onboarding, and HR administration.

Key Responsibilities

This is an important individual contributor role reporting to the Chief People Officer with the following responsibilities:

Recruitment, Onboarding and Offboarding

• Coordinate onboarding and offboarding processes for hourly and salaried employees
• Assist with recruiting efforts including posting jobs, scheduling interviews, and communicating with candidates
• Support new hire orientation and onboarding paperwork completion

Employee Relations

• Serve as a support resource for employees regarding HR policies, benefits, scheduling concerns, and workplace issues
• Support and assist managers with coaching, conflict resolution, disciplinary actions, and performance concerns with guidance from Chief People Officer
• Support employee engagement initiatives, events, and retention programs

HR Administration and Compliance

• Maintain employee records, HR databases, and compliance documentation
• Maintain employment labor law posters and employee bulletins
• Support compliance with federal, state, and local labor laws, including wage and hour regulations
• Assist with audits, reporting, workers compensation claims, leave administration, and policy updates
• Support with data collection, data metrics, and HR reporting requirements
• Track certifications, training requirements, and compliance documentation (ServSafe, BASSET, I-9s, etc.)

Benefits and Payroll

• Facilitate and coordinate new hire benefits, life qualifying events and support open enrollment
• Respond to employee questions regarding policies, benefits and procedures
• Assist with payroll updates, employee status changes, and HR reporting

Training and Development

• Assist with management training programs and team development initiatives
• Support performance review processes and career growth opportunities
• Help implement hospitality-focused training and service culture initiatives
• Other duties as assigned

Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field preferred
• 2-4 years of HR Coordinator and/or HR Generalist experience; hospitality or restaurant industry experience preferred
• Strong organizational and multitasking skills
• Excellent interpersonal and communication abilities
• Proficiency in Microsoft Office Suite including Excel and HRIS systems
• SHRM-CP or PHR certification is a plus
• Ability to work efficiently in a high-volume, fast-paced environment
• Knowledge of employment laws and HR best practices

• High level of professionalism and discretion
• Maintain confidentiality of sensitive employee information

Preferred Skills and Competencies

• Experience supporting multi-unit restaurant, hotel or hospitality operations
• Familiarity with onboarding systems, payroll platforms, and applicant tracking systems
• Bilingual English/Spanish
• Passion for hospitality and employee engagement
• Employee relations
• Recruiting & onboarding
• HR compliance
• Team collaboration
• Problem-solving and adaptability
• Organizational skills
• Confidentiality and professionalism

Compensation & Benefits

• Base Salary Range: $62,000-$72,000 commensurate with experience.
• Health & Wellness: Medical, prescription, dental, vision, health savings account (HSA), employee assistance program (EAP), accident, critical illness, hospital indemnity, and pet insurance benefits. The company contributes $350 per month toward employee-only medical coverage and pays 100% of employee-only premiums for the Dental Low Plan and Vision Plan.
• 401k Program with Match: Company matches $1 for $1 up to $1,000 per calendar year.
• Paid Time Off: 3 weeks paid vacation
• Paid Sick Leave: 1 week paid sick leave
• Dining: Generous dining benefit discounts across Gage Hospitality Group restaurants.

How to Apply

To be considered, please submit a current resume with your application.

Gage Hospitality Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Gage Hospitality Group will provide reasonable accommodations for qualified individuals with disabilities.

Compensation: Salary ($62,000.00 - $72,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts, Wellness Program

Attention to Detail

Ability to work in a fast paced environment

Problem Solving Skills

Adaptability

Team Collaboration

COACHING SKILLS

Conflict Resolution skills

Data Analysis Skills

Employee Engagement

Familiarity With Hris Systems

Experience in Multi Unit Operations

Passion for Employee Experience

Knowledge of HR Best Practices

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