Director of Human Resources and Support Services

This position is open until filled; however, the first screening will begin as early as June 11, 2026. The posting may close at any time. This position is expected to work in the office at least three days per week.

We make Imagination happen. Not often does an opportunity come around where every single day at work you get to inspire dreams, have fun and do good. But that's exactly what we're all about. For more than 40 years, we've been enriching the imaginations of Washingtonians by helping them imagine all the possibilities of what they could do if they won. We've also been giving back to the state in more ways than you may realize. From the student who receives a college grant, to the convenience store owner supporting their family, to the fans who cheer for their favorite team at the states premier stadium and exhibition center; we've given billions to players and beneficiaries across the state over the years.

When it comes right down to it, we don't just sell amazing games that give people a chance to dream, we also do good. Because doing good is good to do.

Be a part of the fun by joining Washington's Lottery.

Benefits that matter:

• We support a powerful mission - to offer games of chance with integrity and imagination to maximize contributions to our state.
• Work in an organization unlike any other in state government where creativity, ideas, fun, and passion are the order of the day.
• Work in an organization that is committed to embedding the values of diversity, equity, inclusion and belonging into all aspects of our work.
• Work-Life Balance - We have flexible hours that let you put in a good day's work, while still giving you time for your life outside of this awesome job.
• Supported growth and development opportunities.
• You will have the opportunity to make important impacts across all parts of the organization.
• A modernized workplace that promotes efficiency, utilizes new technology, and encourages collaboration.
• Always an awesome time - You'll get to help out selling at events that impact our local markets. And, you'll always have fun when you take part in the big jackpot winner celebrations and game launch events that happen throughout the year.

Washington's Lottery also offers:

• A great total compensation and benefits package
• Some positions may include flexible work schedules and telework options
• The opportunity to earn special pay: Events ($35 per hour or exchange time) or Draw Duty.
• Tuition Reimbursement Program
• Infants in the Workplace Program

If you have gotten this far and are thinking you do not qualify, consider again. It may be that lived experience, volunteer positions, or a combination of experience and education could demonstrate your ability to perform the duties within this job. If you are excited about this role but youre not sure if your experience or held credentials align perfectly with every qualification in the job description, we encourage you to apply anyway. If you have any questions, please contact .... You may just be the needed candidate for this or other roles.

The Opportunity:
Are you an experienced Human Resources Manager who is interested in moving into the business/operations side of a small but innovative dynamic agency? This position is broad ranging and offers the chance to grow your skills while still leading the human resources work you love! This is a great career opportunity!

Key Responsibilities:

• Serve as an integral member of the Executive Leadership Team.
• Collaborate with other senior managers to provide advice, direction, cross-program continuity, and unity of approach on all department programs.
• Guide and manage the Human Resources program, services, and policies.
• Guide the support services program, services, and policies, including warehouse and distribution services, facilities management, fleet/transportation, procurement, mailroom services, records management, safety, and customer service/prize payments.
• Supervise the Human Resource Consultants and Support Services Manager and provide direction to all division staff.
  
  

Required Qualifications:

• Experience leading HR teams, including supervising HR managers and/or senior HR professionals, preferably in a complex, unionized public sector environment.
• Demonstrated success designing and implementing standardized HR service delivery models (SOPs, workflows, SLAs, dashboards).
• Strong analytical and problem-solving skills involving a high degree of originality and independent judgment, including the ability to identify critical issues and prepare recommendations for changes in policy and procedure in order to increase efficiencies and meet agency goals.
  
  

Desired Qualifications:

• SPHR certification
• Expert-level knowledge of human resource principles and practices, state and federal human resource laws, regulations and court precedents.

Application Requirement:

• You are required to list all relevant experience in the Work Experience section of the application. Experience not included in this section will not be considered. A resume will not be accepted as a substitute.
• Submit a cover letter that addresses why you are interested in this role.
• Submit a resume.

Please submit only the required document(s) as noted above and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Apply online at www.careers.wa.gov. Search for Director of Human Resources and Support Services then click Apply.

We will begin reviewing applications right away and may make a hiring decision at any time. Submitting your application as early as possible is encouraged.

If you have questions or would like more information, please call ....

• A background check, including criminal history, will be conducted prior to hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Lottery employees and family members living in the same household are legally prohibited from participating in Lottery games. Family members living in the same household may not be employed by a Lottery vendor.
• Washington's Lottery Headquarters and Warehouse buildings are a chemical-free/scent-free environment. Employees are expected to refrain from using scented products when at those locations.

Washingtons Lottery is an inclusive workplace where people of all backgrounds are encouraged to apply. Were committed to equity, respect, and equal opportunity for everyone, and we do not discriminate based on any protected status.

If you need a reasonable accommodation during the application process, or if you need this announcement in an alternative format, please contact Human Resources at ... . Applicants who are deaf or hard of hearing may call ... for assistance.