Human Resources Business Partner I

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

Who we are

Founded in 1999 and headquartered in Central Ohio, were a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and were on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost thats why we call ourselves Healthcare Warriors.

Were committed to building diverse and inclusive teams more than 2,000 of us and counting so if youre excited about this position, we encourage you to apply even if your experience doesnt match every requirement.

About the role

The Human Resources Business Partner (HRBP) plays a key role in supporting front-line and mid-level leaders through effective partnership, proactive coaching, and execution of core HR initiatives. This role ensures leaders are equipped to create a positive employee experience, foster engagement, and drive performance in alignment with business objectives and that reflect the companys commitment to diversity, equity, and inclusion. The HRBP operates with increasing independence and provides timely, practical HR guidance rooted in best practices and company values.

What youll do

• Partner Effectively with Front-Line and Mid-Level Leaders
• Build trusted relationships with assigned business leaders by understanding team goals, challenges, and operational realities.
• Provide day-to-day coaching on topics such as retention, team dynamics, performance management, and employee relations.
• Support leader effectiveness through timely, practical feedback and HR guidance that balances business needs with compliance and culture.
• Deliver on Core HR Processes
• Guide leaders through cyclical HR programs such as goal setting, performance reviews, compensation changes, engagement surveys, and talent reviews.
• Ensure processes are implemented with clarity, consistency, and positive impact on team morale and performance.
• Track completion and flag risks or gaps for escalation to senior HR partners as needed.
• Guide leaders in effectively using performance management processes and tools.
• Partner with leaders on the resolution of low- to moderate-complexity employee relations issues.
• Support a Positive and Inclusive Employee Experience
• Respond to employee concerns with professionalism and empathy, escalating sensitive matters appropriately.
• Provide leaders with guidance on managing conduct and behavioral issues in accordance with company policies and values.
• Contribute to programs and initiatives that enhance belonging, engagement, and career growth.
• Use Data to Inform Actions
• Review and interpret key HR data points (e.g., turnover, engagement, exit feedback) to identify trends and recommend areas of focus.
• Support reporting needs and dashboards for your assigned business groups.
• Use data to drive leader conversations and influence action, particularly in areas related to retention, performance, and employee relations.
• Collaborate Across HR and the Business
• Work collaboratively with cross-functional HR teams (e.g., Talent Acquisition, Compensation, Total Rewards, Learning & Development) to deliver seamless support.
• Share feedback from the business to help inform HR strategy and program design.
• Actively contribute to HR team projects and process improvements.
• Other duties as assigned

What youll bring

• Education: Bachelors degree in Human Resources, Business, Psychology, or related field or equivalent experience
• 24 years of progressive HR experience, preferably in a business partner or generalist role
• Demonstrated experience advising front-line or mid-level leaders on employee lifecycle topics
• Strong working knowledge of employment law, employee relations, and HR best practices
• Ability to build credibility, communicate clearly, and manage multiple priorities in a fast-paced environment
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Healths policies, values and ethics, and to protecting the sensitive data entrusted to us.

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Whats in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, were committed to empowering our ERGs, and were proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidates unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe youve encountered a recruiting scam, report it to the Federal Trade Commission and your states Attorney General .