Senior Administrative Assistant - Human Resources

  • Craven Community College
  • New Bern, North Carolina
  • Full Time
Occupational Summary

The Senior Administrative Assistant- Human Resources performs a full range of duties within the human resource function in the areas of confidential and complex technical and administrative duties; maintenance of personnel records; files and preparation of related correspondence and reports; and, providing information and assistance in person and on the telephone to College employees and the public.

Essential Duties & Responsibilities
  • Provides information and assistance to internal and external customers through email, walk-in and telephone
  • Performs a wide-range of administrative and technical support functions as directed
  • Initiates the new hire process for part-time temporary employees and maintains spreadsheets to track progress
  • Ensures completion of new hire paperwork for new employees by receiving incoming documents and coordinating with new employees
  • Submits required New Hire reports to the state
  • Distributes and processes a variety of forms for employee status changes
  • Conducts employee onboarding and orientation as assigned; prepares and maintains orientation packets
  • Conducts reference checks on applicants
  • Scans personnel and payroll materials into the Colleges document management system
  • Maintains confidential employee information and filing of physical personnel and payroll files
  • Performs document management services including the purging of items that have met the document retention periods
  • Performs special projects in support of the Human Resources Department
  • Processes all procurement orders and purchase orders for the department; maintains office inventory
  • Cross trains with others in human resources to maintain continuous support in the department
  • Orders paper for the entire suite and ensures that copier is stocked with paper at all times
  • Participates in appropriate committees and task forces as assigned
  • Performs other job-related duties and projects as assigned in support of the Colleges mission, core values and goals
Minimum Qualifications

Associates degree from a regionally accredited institution of higher learning.

Two (2) years full-time administrative experience.

Preferred:
Bachelors degree from a regionally accredited institution of higher learning.

Direct professional administrative work experience in an HR department.

Experience using Colleague.

Knowledge, Skills and Abilities

Knowledge

  • Intermediate knowledge of clerical processes and procedures, and standard office procedures, practices and equipment
  • Basic knowledge of state and federal laws, rules, regulations, policies and procedures related to human resources transaction processing
  • Basic knowledge of human resources policies and procedures related to recruitment, selection, recordkeeping and personnel information systems management

Skills
  • Intermediate computer skills and technical proficiency in Microsoft Office applications
  • Accurate record control and statistical record keeping and report preparation
  • Excellent communication, organization, time management, attention to detail and customer service skills
  • Active Listening; giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Abilities
  • Ability to handle confidential information with absolute discretion
  • Ability to record, compile, summarize and analyze data
  • Ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs
  • Ability to communicate effectively both verbally and in writing; to establish positive employee and public relations
  • Ability to perform all aspects of the job with fairness, equity, patience, discretion, and ability to maintain poise in crisis situations
  • Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
Job ID: 521023246
Originally Posted on: 5/13/2026

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