Benefits Manager

Benefits Manager

At ExplorUS, youll join a people-first organization dedicated to creating memorable guest experiences across some of the countrys most unique destinations. As Benefits Manager , youll have the opportunity to make a meaningful impact by shaping and managing benefits programs that support a diverse, multi-state workforce. In this role, you will oversee the administration of employee benefits programs, including healthcare, retirement plans, leave programs, and paid time off, while ensuring compliance, operational accuracy, and a positive employee experience. Partnering closely with collaborative teams across the organization, youll help support both our employees and our continued growth in a dynamic environment.

Key Responsibilities

• Manage and administer employee benefits programs, including medical, dental, vision, life, disability, wellness, voluntary benefits, retirement plans, leave programs, and paid time off for a multi-state workforce
• Ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, state leave laws, eligibility requirements, taxation, and mandated offerings
• Partner with brokers, carriers, vendors, TPAs, Payroll, and HR Operations to support plan administration, billing audits, open enrollment, PTO administration, compliance filings, and employee communications
• Lead annual open enrollment activities, including HRIS configuration, employee education, training, reconciliation, and ongoing support for employee and manager benefits inquiries
• Administer the companys 401(k) and retirement plans, including enrollments, payroll contributions, distributions, audits, benchmarking, renewals, and compliance reporting
• Oversee leave of absence and accommodation programs, ensuring consistent and compliant administration across all jurisdictions
• Support internal and external audits, resolve escalated benefits issues, maintain benefits policies and notices, and drive continuous improvement of benefits and employee recognition programs
• Supervise and support the Benefits Coordinator, ensuring timely, accurate administration of benefits programs and employee recognition initiatives
• Support the compensation management process through analysis, benchmarking, reporting, and program administration.

Required Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field
• 46+ years of experience in benefits administration and HR operations supporting multi-state employees
• Strong knowledge of ACA regulations, ERISA, COBRA, HIPAA, and state leave laws
• Experience with HRIS, payroll, and benefits administration platforms
• Strong communication, organization, and customer service skills
• Ability to manage competing priorities in a compliance-driven environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Preferred Qualifications

• CBP, SHRM-CP, or similar certification
• Experience supporting complex state leave programs (CA, NY, IL, CO, WA, HI, etc.)
• Employee Navigator experience
• Compensation planning experience a plus