HR Service Center Representative (Contract)

HR Service Center Representative (Contract) Beacon Hill Staffing Group - 3.8 Minneapolis, MN Job Details Contract $23 - $25 an hour 1 day ago Benefits Dental insurance Vision insurance Qualifications HR department experience Research High school diploma or GED Full Job Description HR Service Center Representative (Contract) Location: Hybrid (1 day onsite per week in Minneapolis, MN; remaining days remote) Pay Rate: $23-$25/hour Duration: 6-month contract About the Opportunity Candidates must have at least 1 year of experience working in payroll and/or benefits. Beacon Hill's client, a large membership-based financial services organization, is seeking an Associate HR Service Center Representative to join their hybird operating HR team. This organization provides financial planning, insurance, investments, and banking services while maintaining a strong focus on community impact and giving. This role will sit within the HR Service Center and serve as a key point of contact for employees and internal partners, handling high-volume HR inquiries related to benefits, payroll, and HR processes. Key Responsibilities Deliver high-quality customer service by responding to HR-related inquiries via phone and email Actively listen and identify both stated and unstated employee needs Research and resolve inquiries related to benefits, payroll, and HR systems in a timely manner Utilize internal tools, systems, and resources to gather information and provide accurate responses Escalate complex or sensitive issues to appropriate HR teams Document 100% of interactions in the case management system Identify opportunities for process improvements within the HR Service Center Assist with HR administrative tasks and special projects Qualifications High school diploma or equivalent required Minimum of 1 year of HR experience , with direct experience in payroll and/or benefits Strong customer service skills with the ability to prioritize and multitask Excellent written and verbal communication skills High attention to detail and strong organizational skills Ability to thrive in a fast-paced, high-volume environment Ability to handle confidential employee information with discretion Additional Details HR Service Center environment (heavy phone and email volume) Backfill position supporting ongoing HR operations Ideal candidates will have experience handling high-volume HR inquiries Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)