Operations & Staffing Coordinator

Responsive recruiter Replies within 24 hours Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development

MaidPro is growing, and we are looking for a dependable, organized, and customer-focused Operations & Staffing Coordinator to join our office team. This position plays an important role in supporting daily operations, employee staffing, customer service, scheduling coordination, and office administration in a fast-paced environment.

We are seeking someone who is professional, detail-oriented, able to multitask effectively, and comfortable handling both employee and client communication with confidence and professionalism.

Responsibilities Include:

• Assist with daily office operations and scheduling coordination
• Support staffing needs including interviewing, onboarding, and employee communication
• Handle customer service issues and client follow-up professionally
• Coordinate service schedule adjustments and communicate updates to staff and clients
• Maintain employee and client records accurately
• Assist with inventory tracking and ordering office/cleaning supplies
• Support recruiting efforts and hiring processes
• Monitor office communication including phone calls, emails, and messages
• Help maintain organized operational systems and documentation
• Provide support to field staff and office management as needed
• Support a positive team culture by building strong employee relationships and helping promote employee engagement and retention
• Assist with planning employee appreciation activities, holiday events, team celebrations, and other morale-building initiatives

Qualifications:

• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Professional and dependable work ethic
• Ability to remain calm and solution-focused in a fast-paced environment
• Comfortable handling confidential information
• Computer proficiency including email, scheduling systems, and basic office software
• Previous office, operations, staffing, customer service, or administrative experience preferred

What We Offer:

• Stable full-time daytime schedule
• Supportive team environment
• Opportunity for growth and increased responsibilities
• Fast-paced and engaging work environment
• Locally owned and operated business

This position is ideal for someone who enjoys organization, helping people, solving problems, and being part of a growing team-oriented company. Compensation: $18.00 - $21.00 per hour

MaidPro was named one of the Top Franchises by Forbes, Entrepreneur and USA Today. MaidPro is also a proud member of the International Franchise Association, Canadian Franchise Association, and the New England Franchise Association.

The types of benefits that MaidPro employees receive include schedule flexibility, travel reimbursement, the ability to stay active and moving all day, and the freedom to work alone or with a partner (depending on location). We boast competitive industry wages, paired with individual tips and incentives.

Employees are provided support and tools by MaidPro franchisees; such as intensive training, uniforms, and cleaning supplies. Go as far as your ambitions can take you. You can grow your career within one great company. Join the MaidPro team today!

Career Path

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.