HR Generalist

The mission of the International Institute of New England IINE is to create opportunities for refugees and immigrants to succeed through resettlement education career advancement and pathways to citizenship One of the oldest and largest human services organizations for New Americans in the region IINE serves more than 9000 people each year in Boston and Lowell Massachusetts and Manchester New Hampshire Our programs include case management youth and family services English for Speakers of Other Languages ESOL employment and skills training and immigration legal services A dynamic forward looking and rapidly growing non profit organization we seek well qualified solutions focused candidates who are experts in their respective fields Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans Position SummaryReporting to the Senior Director of Human Resources the Human Resources Generalist is responsible for executing core HR functions with a focus on recruiting onboarding offboarding employee relations and benefits administration This role ensures a seamless employee experience across the lifecycle while driving an effective HR business partner model to support assigned departments The ideal HR Generalist is hands on and comfortable managing HR processes partnering with staff managers leadership and the rest of the HR team to deliver an exceptional employee experience Key ResponsibilitiesRecruiting & Onboarding Lead full cycle recruitment for a range of roles from program and administrative staff to leadership positions in assigned departmentLead recruitment and onboarding to attract diverse mission driven talentPartner with hiring managers to design thoughtful job descriptions competency based hiring processes that attract mission aligned talentManage all stages of recruitment from posting and outreach to interviews and offers ensuring a positive experience for every applicantOversee and continuously improve onboarding programs to ensure new hires feel welcomed informed and connected to our mission and cultureEmployee Experience & Offboarding Cultivate a positive people centered employee experience throughout the entire lifecycleManage offboarding processes including coordination of separation procedures exit interviews final documentation and feedback collection to improve retention and cultureSupport managers and staff with day to day HR guidance performance conversations and professional development opportunities as directed by the head of the HR departmentHelp maintain and communicate HR policies and resourcesSupport employee engagement initiatives and communication strategies to strengthen culture and morale as directed by the head of the HR departmentBenefits Administration & HR Operations Support employees in navigating IINEs benefit programs including health insurance retirement plans and leave policiesMaintain HR systems and employee records ensuring timely updates to employee records reporting and compliance documentationPartner closely with Finance and third party payroll vendor to ensure seamless coordination of pay and benefits for assigned departmentsEmployee Relations Coach managers on employee relations performance management and team effectivenessEnsure compliance with employment laws and promote equitable workplace practicesSupport workforce planning and succession to sustain programs and funding commitmentsUse HR data to guide decisions that strengthen engagement retention and organizational impactHR Business Partnering Serve as the primary HR point of contact for assigned departments ensuring staff inquiries are attended to with care and timelinessCollaborate on initiatives that strengthen organizational culture equity and employee well being as directed by the head of the HR departmentQualifications Bachelors degree in human resources Business Administration Nonprofit Management or a related fieldA minimum of 4 years of HR or People Operations experience ideally in a nonprofit or a mission driven environmentDemonstrated hands on experience managing recruiting onboarding and benefits administrationKnowledge of employment laws and HR compliance best practices preferred but not requiredExcellent communication relationship building and problem solving skillsExperience with HRIS and ATS systems strongly preferredA genuine passion for supporting people and fostering inclusive values driven workplaces