Specialiste principal, operations RH Principal Specialist, HR Operations

Date daffichag e / Date Posted:

Pays / Country:

Emplacement / Location:

Titre du poste: Specialiste principal(e) RH Services aux employes

A propos de Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) est un leader mondial de linnovation aerospatiale, dont le siege social est situe a Longueuil, au Quebec, depuis 1928. Nous concevons et fabriquons des moteurs daeronefs de nouvelle generation qui propulsent la plus grande flotte mondiale davions et dhelicopteres dans les segments de laviation daffaires, de laviation generale et de laviation regionale.

Depuis pres de 100 ans, nos equipes sont a lavant-garde des technologies de propulsion, repoussant les limites afin de rendre nos moteurs plus performants et fiables. Nos moteurs soutiennent des missions essentielles, du transport de passagers et de marchandises aux services medicaux durgence, aux operations humanitaires et a la lutte contre les feux de foret, partout dans le monde.

Un employeur de choix

Pratt & Whitney Canada a ete reconnue comme lun des meilleurs employeurs au Canada en 2026 selon Forbes, et ce, pour une 11e annee consecutive. Lentreprise sest egalement classee au premier rang des employeurs de lindustrie de laerospatiale et de la defense au pays. De plus, notre siege social figure toujours parmi les meilleurs employeurs de la region de Montreal. Ensemble, ces distinctions confirment notre reputation demployeur de choix a Montreal, au Canada et a lechelle mondiale.

Pourquoi rejoindre lequipe?

Nous sommes a la recherche dun(e) professionnel(le) experimente(e) en ressources humaines pour se joindre a lequipe des services specialises au sein de lorganisation des Services aux employes. Dans ce role, vous contribuerez a la prestation de services RH de haute qualite en dirigeant des initiatives de transition de processus, en soutenant des processus RH complexes et en favorisant lamelioration continue dans un modele de services partages a lechelle mondiale.

Ce poste se situe a lintersection des operations RH, de la prestation de services et de lexcellence des processus. La personne retenue collaborera etroitement avec les partenaires daffaires RH, les centres dexpertise, les gestionnaires et les employes afin dassurer des services RH efficaces, standardises et de grande qualite.

Ce role requiert une personne proactive, orientee vers les solutions, qui evolue bien dans un environnement dynamique et qui est motivee a ameliorer continuellement les processus, optimiser la prestation de services et renforcer lexperience employe.

Le poste est a temps plein du lundi au vendredi selon des horaires flexibles a Longueuil et seffectue exclusivement en presentiel.

A quoi ressemblera votre quotidien ?

• Diriger la transition des processus RH des equipes RH des unites daffaires vers les Services aux employes (services partages), incluant la definition du perimetre, la documentation des processus, la coordination du transfert de connaissances et le soutien a la stabilisation des services.

• Identifier des occasions de simplification, de standardisation et doptimisation des processus RH, en alignement avec les principes CORE et damelioration continue.

• Fournir un soutien operationnel RH specialise et des conseils aux gestionnaires, aux employes et aux parties prenantes RH concernant des processus et politiques complexes.

• Agir a titre dexpert(e) de contenu en matiere de politiques, procedures et pratiques operationnelles RH au sein des Services aux employes.

• Suivre et analyser les indicateurs de performance et les ententes de niveau de service (SLA) afin dassurer une prestation constante et de haute qualite, et identifier des pistes damelioration.

• Appliquer les outils et methodologies CORE pour soutenir lamelioration des processus, eliminer les inefficacites et renforcer la performance operationnelle.

• Contribuer a instaurer une culture damelioration continue, dexcellence operationnelle et de service axe sur le client.

• Assurer la conformite aux politiques corporatives ainsi quaux exigences applicables en matiere de protection des donnees et de confidentialite.

Quest-ce quil vous faut pour reussir?

• Experience en ressources humaines, idealement en operations RH ou dans un environnement de services partages.

• Experience en soutien de projets lies a la transition de processus, a lamelioration operationnelle ou a des initiatives de changement.

• Bonne comprehension des modeles de prestation de services et des pratiques damelioration continue.

• Excellentes habiletes en gestion des parties prenantes et en developpement de relations.

• Solides capacites danalyse et de resolution de problemes.

• Excellentes competences organisationnelles et capacite a gerer plusieurs priorites dans un environnement dynamique.

• Capacite a travailler en collaboration dans un environnement dequipe et a travers differentes fonctions organisationnelles.

Ce poste sinscrit dans un milieu de travail francophone, neanmoins il necessite une tres bonne connaissance de langlais pour lire et comprendre, sur une base quotidienne, de la documentation et des termes techniques qui peuvent emaner dorganisations internationales, ainsi que pour ecrire et communiquer en anglais avec des clients, des fournisseurs ou des collegues internationaux.

Ce que nous offrons

• Programme de regime de retraite et depargne avec cotisation de lemployeur
• Programme dassurance collective
• Possibilites davancement (progression de carriere)
• Programme de merite ou programme de reconnaissance
• Programme de sante et bien-etre, y compris la telemedecine
• Club recreatif et sportif
• Garderies a proximite
• Accessibilite en transport ou programme de transport en commun et stationnement gratuit

Travailler chez Pratt & Whitney Canada

Le masculin est utilise sans discrimination et uniquement dans le but d'alleger le texte. Nous etudierons la demande demploi de tous les candidats qualifies.

Chez Pratt & Whitney Canada, nous allions passion, audace et rigueur pour concevoir, fabriquer et entretenir les moteurs daeronefs les plus avances et les plus fiables au monde. Notre travail et la qualite de nos produits contribuent au succes de nos clients, qui a leur tour sauvent des vies, soutiennent le commerce connectent les communautes et protegent les libertes.

Chez Pratt & Whitney Canada, vous avez loccasion de faire une difference tous les jours; Il suffit de lever les yeux. Etes-vous pret a vous depasser?

*******************************

Job Title: Principal Specialist, HR Operations

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the worlds largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canadas Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why Join The Team?
We are seeking an experienced HR professional to join the Specialized Services teamwithin the People Services organization. In this role, you will contribute to the delivery of high-quality HR services by leading process transition initiatives, supporting complex HR processes, and driving continuous improvement within the Shared Services model globally.

This position operates at the intersection of HR operations, service delivery, and process excellence. The successful candidate will work closely with HR Business Partners, Centers of Expertise, managers, and employees to ensure efficient, standardized, and high-quality HR services.

This role requires a proactive and solutions-oriented professional who thrives in a fast-paced environment and is motivated to continuously improve processes, enhance service delivery, and strengthen the overall employee experience.

This is a full-time position from Monday to Friday with flexible hours, based in Longueuil , and performed exclusively on-site.

What will your day-to-day look like?

• Lead the transition of HR processes from Business Unit HR teams to the People Services (Shared Services), including defining scope, documenting processes, coordinating knowledge transfer, and supporting service stabilization.

• Identify opportunities to simplify, standardize, and optimize HR processes in alignment with CORE and continuous improvement principles.

• Provide specialized HR operational support and guidance to managers, employees, and HR stakeholders on complex HR processes and policies.

• Act as a subject matter expert on HR policies, procedures, and operational practices within People Services.

• Monitor and analyze service delivery metrics and Service Level Agreements (SLAs) to ensure consistent, high-quality service and identify improvement opportunities.

• Apply CORE tools and methodologies to support process improvements, eliminate inefficiencies, and strengthen operational performance.

• Contribute to building a culture of continuous improvement, operational excellence, and customer-focused service delivery.

• Ensure compliance with corporate policies and applicable data protection and privacy requirements.

What do you need to be successful?

• Experience in Human Resources, preferably within HR Operations or a Shared Services environment.

• Experience supporting projects related to process transitions, operational improvements, or change initiatives.

• Strong understanding of service delivery models and continuous improvement practices.

• Excellent stakeholder management and relationship-building skills.

• Strong analytical thinking and problem-solving abilities.

• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

• Ability to work collaboratively in a team-oriented environment and across organizational boundaries.

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every dayjust look up. Are you ready to go beyond?

RTX adhere aux principes degalite en matiere de recrutement et dembauche. Toutes les candidatures de postulants qualifies seront examinees avec attention, sans distinction dorigine ethnique, de couleur, de religion, de genre, dorientation ou didentite sexuelle, dorigine nationale, dage, de handicap, de statut dancien combattant protege ou de toute autre caracteristique protegee par la loi.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Si vous postulez a un emploi via notre page Carrieres , l'utilisation de vos informations personnelles par RTX est regie par l' Avis de confidentialite des candidatures . Cliquez ci-dessous pour selectionner la version dans la langue de votre choix.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms