Employee Benefits Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Manassas, VA . (Flexibility to work out of Manassas, Richmond, or Virginia Beach).

The Employee Benefits Account Manager position serves as the primary service contact for the client. The main function of this role is to perform customer service duties for clients and provide support for renewal processes.

How You Will Contribute:

• Responsible for the day-to-day account management of client accounts, including billing and claims resolution.

• Develop and foster quality relationships with clients and teammates.

• Work closely with Producers and Account Executive to achieve agreed upon goals for clients and book of business.

• Correspond and coordinate with carriers and vendors on behalf of clients Maintain client system of record (BAM).

• Operate agency operating system and basic programs such as Word and Excel as needed.

• Meet requirements for licensing as directed by the branch.

• Consistently meet all Brown & Brown established quality control procedures and timelines.

Licenses & Certifications:

• Life and Health license (if not already held, obtain within 30 days of hire).

Skills & Experience to Be Successful:

• Insurance industry knowledge with a strong emphasis in employee benefits insurance preferred.

• College degree preferred but not required with appropriate work experience.

• Proficient with management operating systems that support insurance sales, tracking and service.

• Proficient with Microsoft Tools, Outlook, Excel, PowerPoint.

• Minimum of 3+ year of experience in the insurance industry.

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Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".